FDA Adverse Event Malfunction Summary report: N

MERGE EYE STATION

MDR report key: 5437921 · Received February 16, 2016

Report

Report Number
2183926-2015-00317
Event Type
Malfunction
Date Received
February 16, 2016
Date of Event
August 20, 2015
Report Date
February 15, 2016
Manufacturer
MERGE HEALTHCARE
Product Code
NFJ
PMA / PMN Number
K913929
Removal / Correction Number
2183926-02/15/2016-039-C
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

UPON RESTROSPECTIVE REVIEW, THIS ISSUE WAS DETERMINED TO BE REPORTABLE AS AN MDR.

Description of Event or Problem · 1

MERGE EYE STATION IS AN IMAGE CAPTURE SOFTWARE AND DIGITAL INTERFACE FOR USE IN CONJUNCTION WITH EXISTING OPHTHALMIC FUNDUS CAMERAS TO TAKE IMAGES OF THE EYE. IT PERFORMS FLUORESCEIN ANGIOGRAPHY, RED FREE AND COLOR, ICG STILL-IMAGE PHOTOGRAPHY AND VIDEO IMAGING. CUSTOMER REPORTED THERE WAS AN ISSUE WITH HIS PATIENTS' IMAGES NOT COMING UP PROPERLY WHEN IMPORTED THROUGH THE DICOM. IT WAS DISCOVERED THAT THE CUSTOMER SYSTEM WAS SET UP TO VALIDATE WITH PATIENT MRN ONLY. WHEN IMPORTING THROUGH THE ESIU IT WAS PULLING IN OTHER PATIENT DATA BECAUSE IT WAS VALIDATING AGAINST NAME, MRN, AND BIRTHDATE. IT WAS FOUND THAT MULTIPLE PATIENTS WERE POSSIBLY NOT BEING IMPORTED PROPERLY. IN THIS SPECIFIC CASE, THE MRN DID NOT MATCH AN ALREADY EXISTING PATIENT AND THEREFORE, THE DATA WAS IMPORTED UNDER "UNKNOWN". THIS WAS DETERMINED TO BE A POTENTIAL SAFETY ISSUE SHOULD THE IMAGES NOT BE IMPORTED PROPERLY, CAUSING A MISDIAGNOSIS. ON (B)(6) 2015, THE CUSTOMER EXPLAINED THEY ONLY WANT TO VALIDATE ON MRN BECAUSE THEY HAVE DEVICES WHERE THE TECHS ONLY INPUT THE MRNS. HE WOULD LIKE TO USE ESIU AND TO CONTINUE VALIDATING ON MRN ONLY. REFERENCE: (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
94906 MERGE EYE STATION SYSTEM, IMAGE MANAGEMENT, OPHTHALMIC NFJ MERGE HEALTHCARE V. 11.3.2

Patients

Seq Age Sex Outcome Treatment
1