FDA Adverse Event Malfunction Summary report: N

ORTHOCASE

MDR report key: 5437883 · Received February 16, 2016

Report

Report Number
2183926-2015-00127
Event Type
Malfunction
Date Received
February 16, 2016
Date of Event
October 2, 2015
Report Date
February 15, 2016
Manufacturer
MERGE HEALTHCARE
Product Code
LLZ
PMA / PMN Number
K022881
Removal / Correction Number
Z-0878-2017; RES 75909
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

UPON RETROSPECTIVE REVIEW, THIS ISSUE WAS DETERMINED TO BE REPORTABLE AS AN MDR.

Additional Manufacturer Narrative · 1

SUBMITTING THIS SUPPLEMENTAL REPORT TO ADD FDA CORRECTION AND REMOVAL REFERENCE NUMBERS.

Description of Event or Problem · 1

A MERGE ORTHOCASE CUSTOMER REPORTED THAT THE DISPLAYED VALUE OF THE MEASUREMENT IS CHANGING AFTER SAVING A PLAN WITH A MEASUREMENT RESULT. WHEN USING THE PERPENDICULAR LINE TOOL, THERE IS AN OPTION TO "SNAP" THE LINES TOGETHER, WHICH PREVENTS THE PERPENDICULAR LINES FROM EXTENDING PAST THE STRAIGHT/BASE LINE. THE SYSTEM DEFAULT IS TO SNAP THESE LINES. TO REMOVE THE SNAPPING FUNCTION FROM THE CURRENT ANNOTATION, SIMPLY RIGHT CLICK NEAR THE LINE AND DESELECT "SNAP TO." WHILE THE SYSTEM DEFAULT IS SET TO SNAP THE LINES TOGETHER, THE ACTUAL "SNAP" FUNCTION MAY NOT OCCUR UNTIL THE PLAN IS SAVED, AT WHICH TIME THE LINE END POINT WITHIN 20 PIXELS OF THE BASE LINE WILL ADJUST ITS LOCATION TO SNAP PERFECTLY TO THE BASE LINE. THIS MAY ADJUST THE LENGTH AND CORRESPONDING MEASUREMENT OF THE PERPENDICULAR LINE WHEN THE PLAN IS REOPENED. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
96172 ORTHOCASE MEDICAL IMAGE PROCESSING SOFTWARE. LLZ MERGE HEALTHCARE 3.7.3

Patients

Seq Age Sex Outcome Treatment
1