HUGO
Report
- Report Number
- 8022077-2015-00180
- Event Type
- Injury
- Date Received
- February 1, 2016
- Date of Event
- October 5, 2015
- Report Date
- January 28, 2016
- Manufacturer
- AMG MEDICAL INC.
- Product Code
- ITJ
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- OTHER
Narratives
WHEN SHE INITIALLY CONTACTED US ON (B)(6) 2015 SHE STATED THAT SHE FELL BUT THERE WAS NO INJURY. SHE REQUESTED A REPLACEMENT ROLLING WALKER AND WE SENT HER THE SAME MODEL, HUGO ROLLING WALKER WITH A SEAT 700-957. SHE CONTACTED US AGAIN ON (B)(6) 2016 STATING THIS TIME THAT SHE SUSTAINED INJURY TO HER RIGHT KNEE AND THAT SHE STILL HAS SWELLING AND PAIN FROM IT AND SHE DISCLOSED HER WEIGHT WHICH IS (B)(6). SHE ALSO STATED THAT THE SECOND REPLACEMENT ROLLING WALKER WE SENT HER BROKE BUT SHE DID NOT FALL OR SUSTAIN ANY INJURY. THE 700-957 HUGO ROLLING WALKER IS DESIGNED TO SUPPORT ADULTS UP TO 300 LBS AS STATED IN THE INSTRUCTION MANUAL AS FOLLOWS. WE SENT HER A DIFFERENT MODEL OF ROLLING WALKER THIS TIME, THE 700-928 AIRGO EXCURSION XWD ROLLING WALKER WHICH HAS A MAXIMUM WEIGHT CAPACITY OF 400LBS. THIS CASE IS CONSIDERED CLOSED AS IT IS MISUSE OF THE ROLLING WALKER DUE TO HER WEIGHT.
THE HUGO ROLLING WALKER LEG BROKE LAST NIGHT AS THE CUSTOMER WAS WALKING FROM ONE ROOM TO THE NEXT, THROWING HER OFF KILTER AND CAUSING HER TO FALL TO THE FLOOR. NO INJURIES WERE SUSTAINED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 61701 | HUGO | HUGO ROLLING WALKER WITH A SEAT | ITJ | AMG MEDICAL INC. | 700-957 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 58 YR | Other |