FDA Adverse Event Malfunction Summary report: N

OYC

MDR report key: 5417697 · Received February 8, 2016

Report

Report Number
2032227-2016-01645
Event Type
Malfunction
Date Received
February 8, 2016
Date of Event
January 23, 2016
Report Date
January 24, 2016
Manufacturer
MEDTRONIC MINIMED
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A COMPLETE ANALYSIS AND TESTING OF 2 OPENED AND USED ENLITE SENSORS FOUND THE SENSORS FAILED PER SPECIFICATIONS ALSO FOUND BOTH SENSOR CANNULAS WERE BENT; UNABLE TO CONFIRM IF THE CUSTOMER RECEIVED THE SENSORS IN SAID CONDITION DUE TO THE CUSTOMER RETURNED OPENED AND USED.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

A CUSTOMER REPORTED VIA PHONE CALL INDICATING THAT THEIR SENSOR DISPLAYING WRONG READINGS OF SENSOR AND BLOOD GLUCOSE. THE PATIENT'S BLOOD GLUCOSE WAS 6 MMOL/L AT THE TIME OF THE CALL. THE CUSTOMER WAS ASSISTED WITH TROUBLE SHOOTING AND WAS INFORMED THAT THE SENSOR NEEDS TO BE REPLACED. THE CUSTOMER WAS EDUCATED ON THE PROPER SITE AND INSERTION TECHNIQUE OF THE SENSOR TO AVOID ANY ISSUES IN THE FUTURE. THE CUSTOMER WAS SENT A REPLACEMENT SENSOR.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
74945 OYC OZO OZO MEDTRONIC MINIMED MMT-7008A

Patients

Seq Age Sex Outcome Treatment
1