FDA Adverse Event Malfunction Summary report: N

CORTISOL

MDR report key: 5409533 · Received February 4, 2016

Report

Report Number
1823260-2016-00101
Event Type
Malfunction
Date Received
February 4, 2016
Date of Event
January 11, 2016
Report Date
March 1, 2016
Manufacturer
ROCHE DIAGNOSTICS
Product Code
NHG
PMA / PMN Number
K070788
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A SPECIFIC ROOT CAUSE COULD NOT BE IDENTIFIED. ADDITIONAL INFORMATION FOR FURTHER INVESTIGATION WAS REQUESTED BUT WAS NOT PROVIDED. THE LIQUID CHROMATOGRAPHY-MASS SPECTROMETRY RESULT OF 47.6 UG/DL SUGGESTS A PATIENT SAMPLE WITH HIGH CORTISOL CONCENTRATIONS. THE HIGH RESULT OF 166.2 UG/DL FROM THE MODULAR E 170 ANALYZER CONFIRMS THIS. BASED ON A REVIEW OF THE PATIENT MEDICATIONS, NONE WERE IDENTIFIED AS INTERFERING WITH THE ASSAY, HOWEVER, IT IS NOT KNOWN HOW THE SPECIFIC MIX OF MEDICATIONS COULD AFFECT RESULTS FROM THE CORTISOL ASSAY.

Description of Event or Problem · 1

THE CUSTOMER COMPLAINED OF ERRONEOUS HIGH RESULTS FOR 1 PATIENT SAMPLE TESTED FOR CORTISOL. THE ERRONEOUS RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY. THE CUSTOMER IS REQUESTING INFORMATION ON INTERFERENCES FOR THE CORTISOL ASSAY. THE INITIAL CORTISOL RESULT HAD A FLAG AND THE RESULT WAS DILUTED. THE DILUTED RESULT WAS 166.2 UG/DL. THE SAMPLE WAS SENT OUT TO A REFERENCE LABORATORY USING LIQUID CHROMATOGRAPHY-MASS SPECTROMETRY AND THE RESULT WAS 47.6 UG/DL. NO ADVERSE EVENT OCCURRED. THE MODULAR E 170 SERIAL NUMBER WAS (B)(4). PREVENTIVE MAINTENANCE WAS PERFORMED ON (B)(6) 2016.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
68725 CORTISOL ENZYME IMMUNOASSAY, CORTISOL, SALIVARY NHG ROCHE DIAGNOSTICS NA ASKU

Patients

Seq Age Sex Outcome Treatment
1 55 YR BACITRACIN