FDA Adverse Event Malfunction Summary report: N

DEXCOM G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM DEXCOM SHARE SYSTEM

MDR report key: 5399415 · Received January 29, 2016

Report

Report Number
3004753838-2016-15960
Event Type
Malfunction
Date Received
January 29, 2016
Date of Event
January 6, 2016
Report Date
January 6, 2016
Manufacturer
DEXCOM, INC.
Product Code
MDS
UDI-DI
00386270000187
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4) DESCRIBE EVENT OR PROBLEM - ADDITIONAL. INITIAL REPORTER - CORRECTION, CORRECTION/ADDITIONAL INFORMATION/DEVICE EVALUATION.

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

SUBSEQUENT TO THE INITIAL MDR, THE COMPLAINT RECEIVER WAS NOT RETURNED TO DEXCOM. THE TRANSMITTER (PART NUMBER STT-GL-003/SERIAL NUMBER (B)(4) /LOT NUMBER 5201199), BEING USED WITH THE COMPLAINT RECEIVER, WAS RETURNED ON 02/20/2016. THE RETURNED TRANSMITTER WAS VISUALLY INSPECTED AND NO DEFECT WAS FOUND. FUNCTIONAL TESTING WAS PERFORMED AND THE TEST FAILED. THE REPORTED EVENT OF A PERMANENT OUT OF RANGE SIGNAL WAS CONFIRMED. A ROOT CAUSE COULD NOT BE DETERMINED.

Description of Event or Problem · 1

PATIENT'S MOTHER CONTACTED DEXCOM ON (B)(6) 2016 TO REPORT A PERMANENT OUT OF RANGE SIGNAL THAT OCCURRED ON (B)(6) 2015. AT THE TIME OF CONTACT, NO INJURY OR MEDICAL INTERVENTION WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
57445 DEXCOM G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM DEXCOM SHARE SYSTEM MDS MDS DEXCOM, INC. MT22608 5202897 00386270000187

Patients

Seq Age Sex Outcome Treatment
1 15 YR