FDA Adverse Event Malfunction Summary report: N

COBAS E411 DISK SYSTEM

MDR report key: 5391010 · Received January 26, 2016

Report

Report Number
1823260-2016-00077
Event Type
Malfunction
Date Received
January 26, 2016
Date of Event
December 28, 2015
Report Date
March 1, 2016
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K961481
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED IN (B)(6). (B)(4).

Additional Manufacturer Narrative · 1

THE FT4 REAGENT LOT NUMBER WAS 183473.A SPECIFIC ROOT CAUSE COULD NOT BE DETERMINED BASED ON THE PROVIDED INFORMATION. A GENERAL REAGENT ISSUE CAN MOST LIKELY BE EXCLUDED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THEY RECEIVED AN ERRONEOUS RESULT FOR ONE PATIENT SAMPLE TESTED FOR FREE THYROXINE (FT4). THE SAMPLE INITIALLY RESULTED AS 0.212 NG/DL AND THIS VALUE WAS NOT REPORTED OUTSIDE OF THE LABORATORY. THE SAMPLE WAS REPEATED, RESULTING AS 1.41 NG/DL. THE 1.41 NG/DL VALUE WAS REPORTED OUTSIDE OF THE LABORATORY. THE PATIENT WAS NOT ADVERSELY AFFECTED. THE FT4 REAGENT LOT NUMBER WAS ASKED FOR, BUT NOT PROVIDED. THE FT4 REAGENT EXPIRATION DATE WAS 08/31/2016.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
49971 COBAS E411 DISK SYSTEM IMMUNOCHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1