FDA Adverse Event Injury Summary report: N

SLENDERTONE MALE FACE

MDR report key: 5382478 · Received January 21, 2016

Report

Report Number
8020867-2015-00024
Event Type
Injury
Date Received
January 21, 2016
Date of Event
February 24, 2014
Report Date
February 24, 2014
Manufacturer
BIO-MEDICAL RESEARCH LTD
Product Code
NGX
PMA / PMN Number
K103031
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
EI
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CONSUMER CONTACTED CALL CENTRE TO REPORT HE SUFFERED A DETACHED RETINA AFTER USING THE DEVICE. HE STATED HE DID NOT WISH TO PURSUE A MEDICAL COMPLAINT AND WAS ONLY HIGHLIGHTING THE ISSUE. CONSUMER LEFT NO NAME OR CONTACT DETAILS AND DID NOT WISH TO BE CONTACTED FURTHER. NO MEDICAL REPORT / EVALUATION WAS PROVIDED. DEVICE WAS NOT RETURNED FOR EVALUATION. DEVICE HISTORY RECORDS COULD NOT BE EVALUATED AS NO SERIAL NUMBER WAS PROVIDED. A CONVERSATION WAS HELD BETWEEN BMRS SENIOR CLINICAL SCIENTIST AND A CONSULTANT OPHTHALMIC SURGEON IN THE GALWAY CLINIC IN RELATION TO SLENDERTONE FACE DEVICE AND OTHER FACIAL TONING DEVICES AND THE CLINICAL POSSIBILITY OF INDUCING RETINAL DETACHMENT. THE SURGEON INDICATED TO ESTABLISH A DIRECT CASUAL LINK ONE WOULD HAVE TO DEMONSTRATE A TRANSIENT RISE IN PRESSURE OR TANGENTIAL FORCES ON THE EYES DURING THE DEVICE USE. ON REVIEWING THIS COMPLAINT, THE SURGEON REFERRED TO A CONDITION KNOWN AS ENTROPION WHERE THE EYELID MUSCLES BECOME MAL POSITIONED AND CAUSE THE EYELIDS TO TURN INWARDS CAUSING REDDING AND IRRITATION OF THE EYE. THE SURGEON BELIEVES RETINA DETACHMENT IS USUALLY ACCOMPANIED BY PRECEDING TRAUMA OR AN UNDERLYING CONDITION. IN SOME CASES WHERE A PERSON HAS AN UNDERLYING CONDITION, IT WOULD BE ADVISABLE TO CONSULT A QUALIFIED PROFESSIONAL BEFOREHAND, HOWEVER, HE DOES NOT BELIEVE THERE IS A DIRECT LINK BETWEEN THE SLENDERTONE FACE DEVICE AND THIS COMPLAINT. UPON RETROSPECTIVE REVIEW, THIS ISSUE WAS DETERMINED TO BE REPORTABLE AS AN MDR.

Description of Event or Problem · 1

CONSUMER CALLED THE CUSTOMER CARE TEAM TO SAY HE WAS CONVINCED HE HAD A DETACHED RETINA AFTER USING THE SLENDERTONE FACE PRODUCT. HE USED THE UNIT 3-4 TIMES AND EACH TIME HIS EYE BECAME VERY RED. HE ADVISED HE DID NOT WANT TO PURSUE A MEDICAL COMPLAINT AND DID NOT LEAVE HIS NAME AND NUMBER AS HE DID NOT WISH TO BE CONTACTED. HE WANTED TO MAKE THE COMPANY AWARE OF HIS CONDITION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
42267 SLENDERTONE MALE FACE POWER MUSCLE STIMULATOR NGX BIO-MEDICAL RESEARCH LTD 372

Patients

Seq Age Sex Outcome Treatment
1 55 YR Other