FDA Adverse Event Malfunction Summary report: N

DIMENSION VISTA 1500

MDR report key: 5370797 · Received January 15, 2016

Report

Report Number
1226181-2016-00023
Event Type
Malfunction
Date Received
January 15, 2016
Date of Event
December 23, 2015
Report Date
December 23, 2015
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC
Product Code
JJE
PMA / PMN Number
K051087
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A SIEMENS CUSTOMER SERVICE ENGINEER (CSE) SPECIALIST WAS DISPATCHED TO THE CUSTOMER SITE. AFTER EVALUATING THE INSTRUMENT, THE CSE DISCOVERED THAT TWO URINE QUALITY CONTROL (QC) SAMPLES WERE ASPIRATED PRIOR TO ASPIRATION OF SAMPLE (B)(6). THE CSE REPLACED THE ALIQUOT PROBE AND DRAIN AND RAN QC AND A QUICK CHECK, WHICH WERE ACCEPTABLE. THE CSE ALSO RAN ALTERNATING URINE AND SERUM SAMPLES WITHOUT ANY ISSUES. A SIEMENS HEADQUARTERS SUPPORT CENTER (HSC) SPECIALIST REVIEWED THE INSTRUMENT DATA AND DETERMINED THAT THERE WAS NO ALIQUOTTER MALFUNCTION BASED ON THE ERROR LOGS. THE HSC SPECIALIST DETERMINED THAT THE CAUSE OF THE DISCORDANT CA, K, ALTI, CO2, GLU, TP, NA, BUN AND CREA RESULTS ON TWO PATIENT SAMPLES WAS RELATED TO SAMPLE SPECIFIC ISSUES. THE INSTRUMENT IS PERFORMING ACCORDING TO SPECIFICATIONS. NO FURTHER EVALUATION OF THE DEVICE IS REQUIRED.

Description of Event or Problem · 1

DISCORDANT RESULTS WERE OBTAINED ON TWO PATIENT SAMPLES TESTED ON A DIMENSION VISTA 1500 INSTRUMENT. SAMPLE ID (B)(6) HAD DISCORDANT RESULTS FOR CALCIUM (CA), POTASSIUM (K), ALANINE AMINOTRANSFERASE (ALTI), CARBON DIOXIDE (CO2), GLUCOSE (GLU), AND TOTAL PROTEIN (TP). SAMPLE ID (B)(6) HAD DISCORDANT RESULTS FOR SODIUM (NA), UREA NITROGEN (BUN), CREATININE (CREA), K, CA, AND CO2. THE DISCORDANT RESULTS WERE REPORTED TO THE PHYSICIAN(S), WHO QUESTIONED THEM. THE PHYSICIAN(S) SENT THE PATIENTS TO AN EMERGENCY ROOM DUE TO THE DISCORDANT RESULTS. THE SAMPLES WERE REPEATED ON AN ALTERNATE DIMENSION VISTA INSTRUMENT, RESULTING DIFFERENT FROM THE INITIAL RESULTS. THE CORRECTED RESULTS FROM THE ALTERNATE DIMENSION VISTA INSTRUMENT WERE REPORTED TO THE PHYSICIAN(S). THERE ARE NO REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT CA, K, ALTI, CO2, GLU, TP, NA, BUN AND CREA RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
29464 DIMENSION VISTA 1500 CLINICAL CHEMISTRY ANALYZER JJE SIEMENS HEALTHCARE DIAGNOSTICS INC DIMENSION VISTA 1500

Patients

Seq Age Sex Outcome Treatment
1