DISPOSABLE TECA CONCENTRIC NEEDLE
Report
- Report Number
- 3005581270-2016-00001
- Event Type
- Malfunction
- Date Received
- January 14, 2016
- Date of Event
- December 17, 2015
- Report Date
- December 17, 2015
- Manufacturer
- NATUS MANUFACTURING LIMITED
- Product Code
- GXZ
- PMA / PMN Number
- K112034
- Removal / Correction Number
- N/A
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NY, US
- Reporter Occupation
- HEALTH PROFESSIONAL
Narratives
CUSTOMER HAS BEEN CONTACTED TO PROVIDE THE REST OF THE REQUIRED INFORMATION. WE ARE IN THE PROCESS OF GATHERING ADDITIONAL INFORMATION. A LETTER LISTING OUTSTANDING INFORMATION HAS BEEN SENT TO CUSTOMER TO OBTAIN ADDITIONAL INFORMATION IN ORDER TO SUBMIT FOLLOW UP REPORT AND/OR EXPLAIN WHY REQUIRED INFORMATION WAS NOT PROVIDED AND STEPS TAKEN TO OBTAIN SUCH INFORMATION. DEVICE NOT RETURNED FOR EVALUATION.
THE RETAINS LOG FOR THIS SN STATED THAT THIS LOT OF NEEDLES HAD BEEN TAKEN FOR TESTING FOR A SEPARATE COMPLAINT, CC001300. THIS COMPLAINT STATES THAT THERE WERE BURRS IN THE NEEDLES. ALL 25 RETAIN NEEDLES WERE TESTED AND NO ISSUES WERE NOTED. THIS WORK ORDER HAS BEEN REVIEWED AND THE SEAL STRENGTH TEST RESULTS HAVE BEEN INVESTIGATED. THE SPECIFICATION FOR A PASS IN SEAL STRENGTH IS 1.2N, THE RESULTS RANGED FROM 2.508N - 3.446N FOR THIS LOT WHICH IS ABOVE SPECIFICATION. STOCK WAS CHECKED ON ORACLE FOR THIS LOT NUMBER. NO LOTS ARE IN STOCK. CALIBRATION OF MULTITEST1-D, UNIT TO TEST SEAL STRENGTH FOR NEEDLE PACKAGING, WAS FOUND TO BE UP TO DATE. REACHED OUT THREE TIMES (18 DEC, 21 DEC AND 04 JAN) TO SALES REP TO GET MORE INFORMATION FROM THE COMPLAINANT ABOUT THE COMPLAINT. SALES REP HAS CONTACTED COMPLAINANT BUT HASN'T HAD ANY RESPONSE AS OF JAN 08TH.
WHEN DOCTOR WENT OT USE NEEDLE, THE NEEDLE POUCH WAS NOT SEALED, OPEN POUCH IN BOX.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 25147 | DISPOSABLE TECA CONCENTRIC NEEDLE | ELECTRODE | GXZ | NATUS MANUFACTURING LIMITED | S53156 | 13C/15/TG |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 65 YR | Other |