FDA Adverse Event Malfunction Summary report: N

KIT 640G BLACK 3ML MM

MDR report key: 5364235 · Received January 13, 2016

Report

Report Number
3004209178-2016-81563
Event Type
Malfunction
Date Received
January 13, 2016
Date of Event
December 29, 2015
Report Date
October 27, 2016
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SW
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE WAS RECEIVED WITH OPERATING CURRENTS WITHIN SPECIFICATION. THE INSULIN PUMP PASSED SELF-TEST, REWIND, PRIME/SEATING TEST, BASIC OCCLUSION TEST, OCCLUSION TEST, FORCE SENSOR TEST AND DISPLACEMENT TEST. HOWEVER, FORMATTED HISTORY FILE ANALYSIS CONFIRMED PUMP ERROR 53 WITH LINE 0 AND FILE 0. WE WERE UNABLE TO DETERMINED ROOT CAUSE. THE DEVICE WAS RECEIVED WITH MINOR SCRATCHED LCD WINDOW AND CASE. IT WAS MONITORED FOR 24 HOURS AND NO BLANK DISPLAY ANOMALIES NOTED.

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. THE INSULIN PUMP INVOLVED IN THIS EVENT IS THE 640G INSULIN INFUSION PUMP, WHICH IS NOT MARKETED IN THE UNITED STATES. HOWEVER, THE DEVICE IS SIMILAR TO THE PARADIGM REAL-TIME INSULIN INFUSION PUMP, WHICH IS MARKETED IN THE UNITED STATES.

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL THAT THEY RECEIVED A PUMP ERROR ALARM. THE CUSTOMER'S BLOOD GLUCOSE WAS 15 MMOL/L AT THE TIME OF INCIDENT. THE CUSTOMER WAS ADVISED THAT THE INSULIN PUMP WILL NEED TO BE REPLACED. THE CUSTOMER WAS ALSO ADVISED TO DISCONNECT FROM THE INSULIN PUMP AND REVERT TO BACK-UP PLAN. THE INSULIN PUMP WILL BE RETURNED FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
22757 KIT 640G BLACK 3ML MM INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-1751WWK

Patients

Seq Age Sex Outcome Treatment
1