M3155 INFO CNTR NETWORK DB REL N.0
Report
- Report Number
- 1218950-2015-07126
- Event Type
- Injury
- Date Received
- January 12, 2016
- Date of Event
- December 27, 2015
- Report Date
- December 28, 2015
- Manufacturer
- PHILIPS MEDICAL SYSTEMS
- Product Code
- MHX
- PMA / PMN Number
- K081983
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- JA
- Reporter Occupation
- NURSE
Narratives
THE CUSTOMER CARE SOLUTION CENTER REPRESENTATIVE VERIFIED THE ISSUE WITH THE CUSTOMER OVER THE PHONE. NO ON SITE SERVICE WAS REQUESTED AND NONE WAS PROVIDED. THE CARE SOLUTION CENTER REPRESENTATIVE INSTRUCTED THE CUSTOMER ON HOW TO OBTAIN THE CENTRAL STATION ALARM LOGS AND SEND THEM IN FOR REVIEW. A REVIEW OF THE CENTRAL STATION ALARM LOGS INDICATED THAT ON (B)(6) 2015 FOR 231902 FROM 20:12:18 UNTIL 20:41:53, THERE WAS 1 ***VTAH; 2 ***DESAT; 2 ***VFIB/TACH AND 2 ***ASYSTOLE ALARMS ANNUNCIATED. ONE OF THE ***DESAT ALARMS ANNUNCIATED FOR 10 MINUTES. A NURSE FROM THE CUSTOMER SITE CONTACTED PHILIPS TO REPORT THAT THE MX40 FAILED TO ALARM WHEN THE PATIENT'S HEART STOPPED. THE CARE SOLUTION CENTER REPRESENTATIVE INSTRUCTED THE CUSTOMER ON HOW TO OBTAIN THE CENTRAL STATION ALARM LOGS AND SEND THEM IN FOR REVIEW. A REVIEW OF THE CENTRAL STATION ALARM LOGS INDICATED THAT ON (B)(6) 2015 FOR 231902 FROM 20:12:18 UNTIL 20:41:53, THERE WAS 1 ***VTAH; 2 ***DESAT; 2 ***VFIB/TACH AND 2 ***ASYSTOLE ALARMS ANNUNCIATED. ONE OF THE ***DESAT ALARMS ANNUNCIATED FOR 10 MINUTES. THERE IS NO DATA TO SUPPORT A PHILIPS DEVICE MALFUNCTION. NO FURTHER ACTION OR INVESTIGATION IS WARRANTED.
A FOLLOW UP REPORT WILL BE SUBMITTED AFTER PHILIPS OBTAINS MORE INFORMATION CONCERNING THIS EVENT.
A NURSE FROM THE CUSTOMER SITE CONTACTED PHILIPS TO REPORT THAT THE MX40 FAILED TO ALARM WHEN THE PATIENT'S HEART STOPPED. IT WAS REPORTED THAT THE PATIENT WAS TRANSFERRED TO THE ICU. WE ARE CONSIDERING THIS AS A SERIOUS INJURY. ADDITIONAL INFORMATION HAS BEEN REQUESTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 20974 | M3155 INFO CNTR NETWORK DB REL N.0 | CENTRAL STATION MONITOR | MHX | PHILIPS MEDICAL SYSTEMS | 865418 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Other |