FDA Adverse Event Malfunction Summary report: N

2122870-2016-00024

MDR report key: 5356767 · Received January 11, 2016

Report

Report Number
2122870-2016-00024
Event Type
Malfunction
Date Received
January 11, 2016
Date of Event
December 23, 2015
Report Date
December 23, 2015
PMA / PMN Number
K060256
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

PATIENT DEMOGRAPHICS SUCH AS AGE, DATE OF BIRTH, SEX, AND WEIGHT WERE NOT SUPPLIED BY THE CUSTOMER. A BECKMAN COULTER (BEC) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO ASSESS THE INSTRUMENT'S PERFORMANCE. THE FSE OBSERVED BUBBLES IN THE WASH PUMP ASSEMBLY. THE FSE REPLACED THE ROTOR, STATOR, AND SEAL COMPONENTS IN THE WASH VALVE TO RESOLVE THE ISSUE. AFTER THE REPAIRS WERE COMPLETED ALL VERIFICATION TESTING PASSED WITHIN PUBLISHED PERFORMANCE SPECIFICATIONS. IN CONCLUSION, THE CAUSE OF THE NON-REPRODUCIBLE TROPONIN I (ACCESS ACCUTNI+3) RESULT IS DUE TO A HARDWARE MALFUNCTION, ALTHOUGH NO ONE PART CAN BE IMPLICATED AS THE SOLE CONTRIBUTOR IN THIS EVENT. BECKMAN COULTER (BEC) INTERNAL PATIENT IDENTIFIER FOR THIS REPORT IS (B)(6). ALL MDRS ASSOCIATED WITH THIS EVENT: 2122870-2016-00022, 2122870-2016-00023, 2122870-2016-00024.

Description of Event or Problem · 1

THE CUSTOMER REPORTED OBTAINING NON-REPRODUCIBLE ACCESS ACCUTNI+3 RESULTS IN ASSOCIATION WITH THE ACCESS 2 IMMUNOASSAY SYSTEM PORTION OF THE UNICEL DXC 600I SYNCHRON ACCESS CLINICAL SYSTEM SERIAL NUMBER (B)(4) FOR FOUR (4) PATIENTS. THE SAMPLE FROM THE FOURTH PATIENT (DESIGNATED AS PATIENT FOUR (4)) WAS RETESTED USING THE ALTERNATE ACCESS 2 IMMUNOASSAY SYSTEM PORTION OF THE UNICEL DXC 600I SYNCHRON ACCESS CLINICAL SYSTEM SERIAL NUMBER (B)(4) AND A LOWER RESULT, WITHIN THE ASSAY'S NORMAL REFERENCE RANGE, WAS OBTAINED. THE CUSTOMER STATED THE NON-REPRODUCIBLE ACCESS ACCUTNI+3 RESULT ASSOCIATED WITH PATIENT FOUR (4) WAS NOT REPORTED FROM THE LABORATORY. THERE WAS NO REPORTED CHANGE OR IMPACT TO PATIENT CARE OR TREATMENT IN ASSOCIATION WITH THE NON-REPRODUCIBLE ACCESS ACCUTNI+3 RESULTS. MDRS 2122078-2016-00022 AND 2122078-2016-00023 WILL ADDRESS THE NON-REPRODUCIBLE ACCESS ACCUTNI+3 RESULTS ASSOCIATED WITH THE THREE (3) ADDITIONAL PATIENTS THE CUSTOMER DID NOT SUPPLY ANY QUALITY CONTROL (QC) INFORMATION REGARDING THIS EVENT. THE SAMPLE WAS PLASMA, COLLECTED IN LITHIUM HEPARIN TUBES. THE SAMPLE WAS CENTRIFUGED FOR TEN (10) MINUTES AT 3400 REVOLUTIONS PER MINUTE (RPM) AT ROOM TEMPERATURE. NO SAMPLE INTEGRITY ISSUES WERE REPORTED BY THE CUSTOMER. A BECKMAN COULTER (BEC) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO ASSESS THE INSTRUMENT'S PERFORMANCE.

Patients

Seq Age Sex Outcome Treatment
1