FDA Adverse Event Summary report: N

OT VERIO IQ METER

MDR report key: 5349983 · Received January 7, 2016

Report

Report Number
2939301-2016-00840
Date Received
January 7, 2016
Report Date
December 14, 2015
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
PMA / PMN Number
K110637
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

.

Description of Event or Problem · 1

DEVICE EVALUATION: THE LAY USER/PATIENTS TEST STRIPS HAVE BEEN RETURNED AND EVALUATED BY LIFESCAN PRODUCT ANALYSIS WITH THE FOLLOWING FINDINGS: THE TEST STRIPS PASSED TESTING. THE COMPLAINT WAS NOT CONFIRMED. IN ADDITION SECONDARY AND TERTIARY ISSUES WAS OBSERVED, THE TEST STRIPS WERE FOUND TO HAVE RESULTS BELOW THE RANGE WHEN TESTED WITH CONTROL SOLUTION AND TEST STRIPS WERE STUCK TOGETHER DUE TO NOT BEING CUT PROPERLY. ON (B)(6) 2015, THE REPORTER CONTACTED LIFESCAN (B)(4) ALLEGING THAT THE SUBJECT METER READ INACCURATELY HIGH COMPARED TO THEIR FEELINGS AND/OR NORMAL READINGS. THE REPORTER CLAIMED OBTAINING BLOOD GLUCOSE READINGS OF "250, 225 AND 255MG/DL" WITH THE SUBJECT METER. THIS COMPLAINT WAS INITIALLY RULED OUT BECAUSE THERE WAS NO INDICATION THAT THE PRODUCT MALFUNCTIONED DURING CUSTOMER SERVICE TROUBLESHOOTING AND THERE WAS ALSO NO ALLEGATION OF AN ADVERSE EVENT AS A RESULT OF THE REPORTED ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
10241 OT VERIO IQ METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL 3837103

Patients

Seq Age Sex Outcome Treatment
1 115 YR