FDA Adverse Event Malfunction Summary report: N

DEXIS IMAGING SUITE

MDR report key: 5336562 · Received December 30, 2015

Report

Report Number
2530069-2015-00010
Event Type
Malfunction
Date Received
December 30, 2015
Date of Event
December 3, 2015
Report Date
December 3, 2015
Manufacturer
IMAGING SCIENCES INTERNATIONAL / GENDEX / DEXIS
Product Code
LLZ
PMA / PMN Number
K090431
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER USED A SCENARIO WHICH WAS NOT INDICATED IN THE DEXIS USER MANUAL. A SOFTWARE EVALUATION WAS PERFORMED ON DEXIS 10.1.2. EVALUATION REVEALED THAT THE REPORTED ISSUE IS ONLY OBSERVED WHEN MULTIPLE INSTANCES OF DEXIS (PATIENT) ADMINISTRATION ARE ACTIVE, WHICH IS NOT CONSIDERED TO BE A NORMAL SCENARIO FOR THE USE OF DEXIS. THE ISSUE CAN BE RESOLVED BY RELOADING THE PATIENT LIST IN THE ACTIVE DEXIS ADMINISTRATION WINDOW. THE USER IS ABLE TO DETERMINE THE CORRECT PATIENT IMAGE AND NO INJURIES HAVE BEEN REPORTED. THIS CONCLUDES OUR INVESTIGATION.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT INCORRECT PATIENT IS DISPLAYED WHEN CLICKING DIRECTLY ON A PATIENT NAME IN THE DEXIS (PATIENT) ADMINISTRATION SCREEN. NO INJURIES HAVE BEEN REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
860519 DEXIS IMAGING SUITE PICTURE ARCHIVING AND COMMUNICATIONS SYSTEM LLZ IMAGING SCIENCES INTERNATIONAL / GENDEX / DEXIS DEXIS 10.1.2

Patients

Seq Age Sex Outcome Treatment
1