FDA Adverse Event Malfunction Summary report: N

BLOOD GLUCOSE SYSTEM

MDR report key: 5325773 · Received December 23, 2015

Report

Report Number
1052693-2015-02564
Event Type
Malfunction
Date Received
December 23, 2015
Date of Event
November 30, 2015
Report Date
December 23, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K080641
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
HI
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). PRODUCT NOT YET RETURNED FOR EVALUATION. MOST LIKELY UNDERLYING ROOT CAUSE: USER HAD AN INACCURATE REFERENCE.

Description of Event or Problem · 1

CUSTOMER COMPLAINS OF LOW RESULTS. MS. MAE CAREGIVER CALLING ON BEHALF OF CUSTOMER. CAREGIVER STATES THE CUSTOMER WELL AND REQUIRES NO MEDICAL ATTENTION. THE CUSTOMER'S EXPECTED BLOOD RESULTS ARE 95-105MG/DL FASTING. VERIFIED THE STRIPS EXPIRED 9/26/2018. CUSTOMER CONFIRMS THE STRIPS HAVE BEEN PROPERLY STORED AND WERE FIRST OPENED 11/4/2015. REVIEWED METER MEMORY: (B)(6). CUSTOMER IS CONCERNED WITH RESULT OF 66 MG /DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
848703 BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUERESULT PS2513

Patients

Seq Age Sex Outcome Treatment
1 0 YR