HUMAPEN ERGO, BURG/CLEAR
Report
- Report Number
- 1819470-2004-00022
- Event Type
- Malfunction
- Date Received
- September 17, 2004
- Report Date
- August 18, 2004
- Manufacturer
- ELI LILLY AND CO.
- Product Code
- NSC
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- HU
- Reporter Occupation
- NOT APPLICABLE
Narratives
MANUFACTURER'S PRELIMINARY COMMENTS: THE CONTENTS OF THE COMPLAINT NARRATIVE SUGGEST THAT THIS DEVICE MAY HAVE HAD BOTH ENGAGEMENT TABS BROKE. HOWEVER, THIS CANNOT BE CONFIRMED WITHOUT THE DEVICE. IN THE EVENT THAT THE DEVICE IS RETURNED, IT WILL BE EVALUATED TO DETERMINE IF A REPORTABLE MALFUNCTION/HEAR INCIDENT HAS OCCURRED. ADDITIONAL MANUFACTURER NARRATIVE: NO FURTHER FOLLOW IS PLANNED. RESULTS/CONCLUSIONS: THIS DEVICE IS USED FOR TREATMENT PURPOSES. THE ACTUAL DEVICE WAS NOT RETURNED BECAUSE THE PT PLANS TO CONTINUE USING IT. HOWEVER, THE CONTENTS OF THE COMPLAINT NARRATIVE SUGGESTED THAT THE DEVICE MAY HAVE HAD BOTH ENGAGEMENT TABS BROKEN. THE REPORTED MALFUNCTION IS: CLEAR CARTRIDGE HOLDER, BOTH ENGAGEMENT TABS BROKEN. THIS MALFUNCTION HAS BEEN SHOWN TO CAUSE AN UNDERDOSE. CORRECTIVE ACTION: EVIDENCE OF IMPROPER USE/STORAGE: THE USER PROVIDED INFO TO INDICATE IMPROPER USE, I.E., CONTINUING TO USE THE DEVICE THAT MAY HAVE BOTH ENGAGEMENT TABS BROKEN. THIS MALFUNCTION HAS BEEN SHOWN TO CAUSE AN UNDERDOSE.
THIS DEVICE CASE, WHICH DOES NOT INVOLVE AN ADVERSE EVENT, REPORTED BY A CONSUMER, WHO CONTACTED THE COMPANY WITH A PRODUCT COMPLAINT, CONCERNS A (B)(6) MALE PT OF UNK ORIGIN. THE PT'S MEDICAL HISTORY AND CONCOMITANT MEDICATION WERE NOT PROVIDED. THE PT WS TAKING AN UNSPECIFIED MEDICATION VIA A HUMAPEN ERGO BURGUNDY/CLEAR PEN BODY (LOT UNK) FOR AN UNK INDICATION. IT WAS UNK IF THE PERSON OPERATING THE DEVICE WAS THE PT OR IF THE OPERATOR OF THE DEVICE WAS TRAINED. THE PT REPORTED THAT BOTH SMALL TABS BROKE OFF THE CARTRIDGE HOLDER. THIS HUMAPEN ERGO COMPLAINT IS ASSOCIATED WITH (B)(6). THE COMPANY REQUESTED THE RETURN OF THE DEVICE ON TWO OCCASIONS, HOWEVER, TH REPORTER REFUSED TO RETURN THE DEVICE TO THE COMPANY. UPDATE 09/16/2004: RECEIVED PRODUCT COMPLAINT FOLLOW UP 09/16/2004, ADDED RESULTS/CONCLUSIONS, UPDATED SUSPECT DEVICE PAGES, NARRATIVE AND CIOMS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | HUMAPEN ERGO, BURG/CLEAR | PEN INJECTOR | NSC | ELI LILLY AND CO. | MS8930 | UNK |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 75 YR |