FDA Adverse Event Malfunction Summary report: N

2122870-2015-00862

MDR report key: 5303208 · Received December 16, 2015

Report

Report Number
2122870-2015-00862
Event Type
Malfunction
Date Received
December 16, 2015
Date of Event
November 27, 2015
Report Date
November 29, 2015
PMA / PMN Number
K060256
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

PATIENT DEMOGRAPHICS SUCH AS AGE, DATE OF BIRTH, SEX, AND WEIGHT WERE NOT SUPPLIED BY THE CUSTOMER. A BECKMAN COULTER (BEC) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO ASSESS THE INSTRUMENT'S PERFORMANCE. THE FSE DETERMINED THE DISPENSED SUBSTRATE VOLUME WAS LOW. THE SUBSTRATE PUMP VALVE WAS REPLACED. THE FSE DETERMINED THERE WERE ADDITIONAL VARIABLES EFFECTING SYSTEM PERFORMANCE. MINOR AND MAJOR PREVENTATIVE MAINTENANCE (PM) WERE COMPLETED. THE LUMINOMETER HIGH VOLTAGE CONTROL IS ADJUSTED AS PART OF THE PM. ALL VERIFICATION TESTING PASSED WITHIN PUBLISHED INSTRUMENT AND ASSAY PERFORMANCE SPECIFICATIONS. IN CONCLUSION, THE CAUSE OF THE IND FLAGGED TROPONIN I (ACCESS ACCUTNI+3) RESULTS IS DUE TO A SYSTEM MALFUNCTION, ALTHOUGH NO ONE PART CAN BE IMPLICATED AS THE SOLE CONTRIBUTOR IN THIS EVENT. A PM WAS PERFORMED ON THE INSTRUMENT AND MULTIPLE PARTS WERE EITHER SERVICED OR REPLACED TO RESOLVE THE ISSUE. BEC INTERNAL IDENTIFIER FOR THIS REPORT IS (B)(9). ALL MDRS ASSOCIATED WITH THIS EVENT: 2122870-2015-00858, 2122870-2015-00859, 2122870-2015-00860, 2122870-2015-00861, 2122870-2015-00862, 2122870-2015-00863, 2122870-2015-00864.

Description of Event or Problem · 1

THE CUSTOMER CONTACTED BECKMAN COULTER ON (B)(6) 2015 TO REPORT OBTAINING INDETERMINATE (IND) FLAGGED TROPONIN I (ACCESS ACCUTNI+3) RESULTS FOR TWENTY THREE (23) PATIENTS IN ASSOCIATION WITH THE ACCESS 2 IMMUNOASSAY SYSTEM PORTION OF THE UNICEL DXC 600I SYNCHRON ACCESS CLINICAL SYSTEM SERIAL NUMBER (B)(4). THE CUSTOMER OBTAINED IND FLAGGED RESULTS FOR THREE (3) PATIENTS ON (B)(6) 2015. THE CUSTOMER STATED THE SAMPLES WERE RETESTED USING THE SAME ACCESS 2 IMMUNOASSAY SYSTEM PORTION OF THE UNICEL DXC 600I SYNCHRON ACCESS CLINICAL SYSTEM, AND/OR AN ALTERNATE ACCESS 2 IMMUNOASSAY SYSTEM (SERIAL NUMBER WAS NOT PROVIDED), AND NUMERICAL RESULTS WERE OBTAINED. THERE WAS NO REPORTED CHANGE OR IMPACT TO PATIENT CARE OR TREATMENT IN ASSOCIATION WITH THE EVENT. MDRS 2122870-2015-00858, 2122870-2015-00859, 2122870-2015-00860, 2122870-2015-00861, 2122870-2015-00863, AND 2122870-2015-00864 WILL ADDRESS THE REMAINING IND FLAGGED PATIENT RESULTS. A SYSTEM CHECK PASSED WITHIN PUBLISHED PERFORMANCE SPECIFICATIONS AND THE CUSTOMER STATED QUALITY CONTROL (QC) RECOVERY WAS WITHIN THE LABORATORY'S ESTABLISHED RANGES BEFORE AND AFTER OBTAINING THE IND FLAGGED ACCESS ACCUTNI+3 RESULTS. THE CUSTOMER DID NOT PROVIDE ANY INFORMATION REGARDING SAMPLE COLLECTION, SAMPLE HANDLING OR SAMPLE PROCESSING. NO ISSUES WITH SAMPLE INTEGRITY WERE REPORTED BY THE CUSTOMER. A BECKMAN COULTER (BEC) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO ASSESS THE INSTRUMENT'S PERFORMANCE.

Patients

Seq Age Sex Outcome Treatment
1