FDA Adverse Event Malfunction Summary report: N

COAGUCHEK ® XS SYSTEM

MDR report key: 5297865 · Received December 15, 2015

Report

Report Number
1823260-2015-06037
Event Type
Malfunction
Date Received
December 15, 2015
Date of Event
November 22, 2015
Report Date
January 26, 2016
Manufacturer
ROCHE DIAGNOSTICS
Product Code
GJS
PMA / PMN Number
K062925
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER RETURNED A VIAL OF STRIP LOT 233433, EXP.7/16 WITH 1 USED STRIP IN THE VIAL. THAT STRIP WAS NOT USED FOR ANY EVALUATION. THE CUSTOMER ALSO RETURNED A COAGUCHEK XS METER (SERIAL NUMBER (B)(4)). THAT METER AND A REFERENCE METER WAS TESTED WITH THE CURRENT MASTER LOT. ALL INR VALUES WERE WITHIN THE SPECIFIED MAXIMUM DIFFERENCE BETWEEN MEASUREMENTS. NO ERROR MESSAGES OCCURRED.

Description of Event or Problem · 1

THE CUSTOMER STATED HE IS GETTING ERRATIC RESULTS ON HIS COAGUCHEK XS (SERIAL NUMBER (B)(4)). HE REPORTED THAT ON (B)(6) 2015 HE TESTED 6.5 INR ON HIS METER AND WHEN HE REPEATED THE TEST ON A NEW FINGER HE OBTAINED A RESULT OF 1.1 INR. BOTH RESULTS WERE OUTSIDE OF HIS THERAPEUTIC RANGE OF 2.5-3.5 INR. HIS CURRENT CONDITION IS FINE. HE DID NOT CALL HIS DOCTOR WITH THE RESULTS BUT INSTEAD HELD HIS COUMADIN FOR ONE NIGHT ON HIS OWN. HE HAS NO KNOWN HEMATOCRIT ISSUES. HE IS NOT ON HEPARIN OR ANY DIRECT THROMBIN INHIBITORS. HE DOES NOT HAVE ANY ANTIPHOSPHOLIPID ANTIBODIES. THE RETURN OF THE SUSPECT DEVICE WAS REQUESTED BUT THERE ARE NO STRIPS LEFT TO RETURN SO HE WAS REQUESTED TO RETURN THE EMPTY VIAL. REPLACEMENT PRODUCT WAS SENT TO THE CUSTOMER. RETENTION TESTING WAS DONE WITH STRIP LOT 23343321. NO ERROR MESSAGES OCCURRED AND THE RETENTION SAMPLES WERE ACCEPTABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
827806 COAGUCHEK ® XS SYSTEM PROTHROMBIN TIME TEST STRIPS GJS ROCHE DIAGNOSTICS NA 23343321

Patients

Seq Age Sex Outcome Treatment
1 48 YR