FDA Adverse Event Malfunction Summary report: N

G4 PLATINUM PEDIATRIC CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 5287385 · Received December 10, 2015

Report

Report Number
3004753838-2015-63791
Event Type
Malfunction
Date Received
December 10, 2015
Date of Event
November 17, 2015
Report Date
November 22, 2015
Manufacturer
DEXCOM, INC.
Product Code
MDS
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MO, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4).

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

PATIENT CONTACTED DEXCOM ON (B)(6) 2015 TO REPORT THAT ON (B)(6) 2015, PATIENT EXPERIENCED A PERMANENT OUT OF RANGE SIGNAL. NO ADDITIONAL PATIENT OR EVENT INFORMATION IS AVAILABLE. IT WAS REPORTED THAT AN ADULT PATIENT WAS USING A PEDIATRIC RECEIVER. IT SHOULD BE NOTED THAT THE DEXCOM G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM USER'S GUIDE STATES: THE DEXCOM G4 PLATINUM (PEDIATRIC) CONTINUOUS GLUCOSE MONITORING SYSTEM IS A GLUCOSE MONITORING DEVICE INDICATED FOR DETECTING TRENDS AND TRACKING PATTERNS IN PERSONS AGES (B)(6) YEARS WITH DIABETES.

Description of Event or Problem · 1

THE COMPLAINT RECEIVER WAS NOT RETURNED TO DEXCOM. THE TRANSMITTER (PART NUMBER STT-GL-003/SERIAL NUMBER (B)(4)/LOT NUMBER 5201918), BEING USED WITH THE COMPLAINT RECEIVER, WAS RETURNED ON 12/15/2015. THE RETURNED TRANSMITTER WAS VISUALLY INSPECTED AND NO DEFECT WAS FOUND. FUNCTIONAL TESTING WAS PERFORMED AND THE TEST FAILED. THE REPORTED EVENT OF A PERMANENT OUT OF RANGE SIGNAL WAS CONFIRMED. THE ROOT CAUSE WAS DETERMINED TO BE A DEFECTIVE TRANASMITTER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
816039 G4 PLATINUM PEDIATRIC CONTINUOUS GLUCOSE MONITORING SYSTEM MDS MDS DEXCOM, INC. MT22430-BLU 5196156

Patients

Seq Age Sex Outcome Treatment
1 18 YR