CONSTELLATION VISION SYSTEM
Report
- Report Number
- 2028159-2015-09904
- Event Type
- Malfunction
- Date Received
- December 8, 2015
- Date of Event
- November 19, 2015
- Report Date
- February 29, 2016
- Manufacturer
- ALCON RESEARCH, LTD. - IRVINE TECHNOLOGY CENTER
- Product Code
- HQC
- PMA / PMN Number
- K101285
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- WI, US
- Reporter Occupation
- HEALTH PROFESSIONAL
Narratives
(B)(4).
THE CUSTOMER REPORTED THAT THE SYSTEM HAS NO TONE WHEN THE LASER IS FIRED. FURTHER INFORMATION INDICATES THE REPORTED EVENT OCCURRED DURING SURGERY WITH NO HARM TO THE PATIENT. THE PROCEDURE WAS COMPLETED AFTER SIGNIFICANT DELAY. THE COMPANY SERVICE REPRESENTATIVE EXAMINED THE SYSTEM AND WAS ABLE TO REPLICATE THE REPORTED EVENT. THE COMPANY SERVICE REPRESENTATIVE RESEATED THE SPEAKER. PREVENTIVE MAINTENANCE (PM) WAS PERFORMED. THE SYSTEM WAS THEN TESTED AND MET ALL PRODUCT SPECIFICATIONS. THE SYSTEM WAS MANUFACTURED ON JULY 29, 2013. BASED ON QA ASSESSMENT, THE PRODUCT MET SPECIFICATIONS AT THE TIME OF RELEASE. THE ROOT CAUSE OF THE REPORTED EVENT OF NO LASER TONE CAN BE ATTRIBUTED TO A CONTACT ISSUE WITH THE SPEAKER.THE CUSTOMER DID NOT RETAIN A SAMPLE FOR THIS COMPLAINT OF CASSETTE LEAK; VISUAL INSPECTION OR FUNCTIONAL TESTING COULD NOT BE CONDUCTED. THE ROOT CAUSE OF THE CUSTOMER'S COMPLAINT OF THE CASSETTE LEAK COULD NOT BE ESTABLISHED AS A SAMPLE HAS NOT BEEN RECEIVED. WITHOUT A SAMPLE, IT IS NOT POSSIBLE TO ISOLATE THE ROOT CAUSE. THE MANUFACTURER INTERNAL REFERENCE NUMBER IS: 2015-132190
INVESTIGATION INCLUDING ROOT CAUSE ANALYSIS IS IN PROGRESS. A SUPPLEMENTAL MDR WILL BE FILED AS NECESSARY IN ACCORDANCE WITH 21 CFR 803.56 WHEN ADDITIONAL REPORTABLE INFORMATION BECOMES AVAILABLE. (B)(4).
A HEALTH PROFESSIONAL REPORTED THAT A SYSTEM PRESENTED WITH NO LASER TONE AND A CASSETTE LEAK. THE TIMING OF THE EVENT AND PATIENT IMPACT ARE UNKNOWN. ADDITIONAL INFORMATION HAS BEEN REQUESTED BUT NONE HAS BEEN RECEIVED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 804108 | CONSTELLATION VISION SYSTEM | UNIT, PHACOFRAGMENTATION | HQC | ALCON RESEARCH, LTD. - IRVINE TECHNOLOGY CENTER | TABLETOP | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Other |