FDA Adverse Event Malfunction Summary report: N

CONSTELLATION VISION SYSTEM

MDR report key: 5275060 · Received December 8, 2015

Report

Report Number
2028159-2015-09904
Event Type
Malfunction
Date Received
December 8, 2015
Date of Event
November 19, 2015
Report Date
February 29, 2016
Manufacturer
ALCON RESEARCH, LTD. - IRVINE TECHNOLOGY CENTER
Product Code
HQC
PMA / PMN Number
K101285
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

(B)(4).

Additional Manufacturer Narrative · 1

THE CUSTOMER REPORTED THAT THE SYSTEM HAS NO TONE WHEN THE LASER IS FIRED. FURTHER INFORMATION INDICATES THE REPORTED EVENT OCCURRED DURING SURGERY WITH NO HARM TO THE PATIENT. THE PROCEDURE WAS COMPLETED AFTER SIGNIFICANT DELAY. THE COMPANY SERVICE REPRESENTATIVE EXAMINED THE SYSTEM AND WAS ABLE TO REPLICATE THE REPORTED EVENT. THE COMPANY SERVICE REPRESENTATIVE RESEATED THE SPEAKER. PREVENTIVE MAINTENANCE (PM) WAS PERFORMED. THE SYSTEM WAS THEN TESTED AND MET ALL PRODUCT SPECIFICATIONS. THE SYSTEM WAS MANUFACTURED ON JULY 29, 2013. BASED ON QA ASSESSMENT, THE PRODUCT MET SPECIFICATIONS AT THE TIME OF RELEASE. THE ROOT CAUSE OF THE REPORTED EVENT OF NO LASER TONE CAN BE ATTRIBUTED TO A CONTACT ISSUE WITH THE SPEAKER.THE CUSTOMER DID NOT RETAIN A SAMPLE FOR THIS COMPLAINT OF CASSETTE LEAK; VISUAL INSPECTION OR FUNCTIONAL TESTING COULD NOT BE CONDUCTED. THE ROOT CAUSE OF THE CUSTOMER'S COMPLAINT OF THE CASSETTE LEAK COULD NOT BE ESTABLISHED AS A SAMPLE HAS NOT BEEN RECEIVED. WITHOUT A SAMPLE, IT IS NOT POSSIBLE TO ISOLATE THE ROOT CAUSE. THE MANUFACTURER INTERNAL REFERENCE NUMBER IS: 2015-132190

Additional Manufacturer Narrative · 1

INVESTIGATION INCLUDING ROOT CAUSE ANALYSIS IS IN PROGRESS. A SUPPLEMENTAL MDR WILL BE FILED AS NECESSARY IN ACCORDANCE WITH 21 CFR 803.56 WHEN ADDITIONAL REPORTABLE INFORMATION BECOMES AVAILABLE. (B)(4).

Description of Event or Problem · 1

A HEALTH PROFESSIONAL REPORTED THAT A SYSTEM PRESENTED WITH NO LASER TONE AND A CASSETTE LEAK. THE TIMING OF THE EVENT AND PATIENT IMPACT ARE UNKNOWN. ADDITIONAL INFORMATION HAS BEEN REQUESTED BUT NONE HAS BEEN RECEIVED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
804108 CONSTELLATION VISION SYSTEM UNIT, PHACOFRAGMENTATION HQC ALCON RESEARCH, LTD. - IRVINE TECHNOLOGY CENTER TABLETOP NA

Patients

Seq Age Sex Outcome Treatment
1 Other