HUDSON AQUAPAK 340 SW,340 ML W/040 ADAPTOR
Report
- Report Number
- 1417411-2015-00175
- Event Type
- Malfunction
- Date Received
- December 1, 2015
- Date of Event
- October 20, 2015
- Report Date
- November 17, 2015
- Manufacturer
- TELEFLEX MEDICAL
- Product Code
- BTT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- SF
- Reporter Occupation
- OTHER
Narratives
(B)(4). THE SAMPLE WAS RETURNED FOR EVALUATION. A VISUAL EXAM WAS PERFORMED AND IT WAS OBSERVED THAT THE SNAP-ON FLOWMETER ADAPTOR WAS NOT RETURNED WITH THE WATER BOTTLE. BASED ON THE LOT NUMBER OF THE RETURNED SAMPLE (142157) THE (B)(4) BATCH NUMBERS FOR COMPONENT MP-0321 (SNAP-ON FLOWMETER ADAPTOR) WERE OBTAINED. RECORDS REVIEWED SHOWED THAT THERE WERE NO ISSUES RELATED TO FUNCTIONAL ISSUES ON THE MOLDED COMPONENT INVOLVED IN THIS COMPLAINT. BECAUSE THE ADAPTOR WAS NOT RETURNED, THE COMPLAINT COULD NOT BE CONFIRMED. ALTHOUGH THE COMPLAINT WAS NOT CONFIRMED, DAMAGED THREADS ON THE ADAPTOR ARE A KNOWN ISSUE AND A CAPA HAS BEEN OPENED TO FURTHER INVESTIGATE. THE ROOT CAUSE FOR THE ISSUE WAS DETERMINED TO BE THE POSITIONING OF THE THREAD SOFTNESS OF THE NEW RESIN USED FOR THE SNAP ADAPTOR.
(B)(4). A VISUAL, FUNCTIONAL AND DIMENSIONAL INSPECTION OF THE PRODUCT INVOLVED IN THE COMPLAINT COULD NOT BE CONDUCTED SINCE THE PRODUCT WAS NOT RECEIVED AT OUR FACILITY. THE DEVICE HISTORY RECORD REVIEW SHOWED NO ISSUES RELATED TO FUNCTIONAL ISSUES ON MOLD COMPONENT INVOLVED IN THIS COMPLAINT. CUSTOMER COMPLAINT CANNOT BE CONFIRMED, BASED ONLY ON THE INFORMATION PROVIDED, TO PERFORM A CORRECT INVESTIGATION AND DETERMINE THE SOURCE OF DEFECT REPORTED IT IS NECESSARY TO EVALUATE THE SAMPLE INVOLVED IN THIS COMPLAINT. REGARDING OTHER CUSTOMER COMPLAINTS FOR THIS SAME ISSUE, A CAPA FILE (B)(4) WAS OPENED TO PERFORM A FURTHER INVESTIGATION INTO THIS ISSUE (THIS CAPA IS OWNED BY R & D). ACCORDING TO THE CAPA INVESTIGATION SO FAR THE ROOT CAUSE FOR THE ISSUE WAS THE POSITIONING OF THE THREAD LEAD AND THE SOFTNESS OF THE NEW RESIN USED FOR THE SNAP ADAPTOR. IF DEVICE SAMPLE BECOMES AVAILABLE AT A LATER DATE THIS COMPLAINT WILL BE RE-OPENED.
THE CUSTOMER ALLEGES THAT THE OXYGEN IS LEAKING AT THE SCREW MECHANISM.
THE CUSTOMER ALLEGES THAT THE OXYGEN IS LEAKING AT THE SCREW MECHANISM.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 788572 | HUDSON AQUAPAK 340 SW,340 ML W/040 ADAPTOR | RESPIRATORY GAS HUMIDIFIER | BTT | TELEFLEX MEDICAL | 042157 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |