FDA Adverse Event Malfunction Summary report: N

NOVA MAX

MDR report key: 5249654 · Received November 19, 2015

Report

Report Number
MW5058090
Event Type
Malfunction
Date Received
November 19, 2015
Date of Event
November 17, 2015
Report Date
November 19, 2015
Manufacturer
NOVA MAX
Product Code
NBW
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
CA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Description of Event or Problem · 1

PT BROUGHT HIS GLUCOMETER TO OUTPATIENT PHARMACY BECAUSE OF LOW SUGAR READING THROUGHOUT THE DAY. THE PHARMACIST CONTACTED THE MANUFACTURER AND AFTER RUNNING THEIR USUAL TROUBLE SHOOTING STEPS WITH NEW CONTROL SOLUTION AND TEST STRIPS FROM THE PHARMACY, THE METER KEPT SHOWING 43 ON THE SCREEN. THE MANUFACTURING REPRESENTATIVE RECOMMENDED FOR PHARMACY TO MAIL THE GLUCOMETER TO NOVA MAX FOR FURTHER EVALUATION. THE GLUCOMETER'S SERIAL NUMBER IS (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
766202 NOVA MAX GLUCOMETER NBW NOVA MAX

Patients

Seq Age Sex Outcome Treatment
1 65 YR