FDA Adverse Event Malfunction Summary report: N

VITROS 5600 INTEGRATED SYSTEM

MDR report key: 5235427 · Received November 19, 2015

Report

Report Number
1319681-2015-00148
Event Type
Malfunction
Date Received
November 19, 2015
Date of Event
October 21, 2015
Report Date
November 19, 2015
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THAT THE VITROS 5600 INTEGRATED SYSTEM DID NOT MALFUNCTION AND OPERATED AS DESIGNED. HOWEVER, IT WAS NOT CONFIGURED TO PREDICT AND REPORT TT3 VALUES IN THE INTENDED MEASURING UNIT DUE TO OPERATOR ERROR. THE INVESTIGATION CANNOT CONCLUDE THERE WOULD NOT BE POTENTIAL FOR PATIENT HARM IF THE SAME USER ERROR WERE TO RECUR IN THE FUTURE UNDETECTED.

Description of Event or Problem · 1

A CUSTOMER CONTACTED THE ORTHO CLINICAL DIAGNOSTICS TECHNICAL SOLUTIONS CENTER ( ORTHO TSC) TO REPORT THAT THE LABORATORY INFORMATION SYSTEM (LIS) REPORTED DISCORDANT PLASMA TT3 RESULTS WHEN COMPARED TO THE VITROS 5600 INTEGRATED SYSTEM LABORATORY REPORT. AS A RESULT, 13 SAMPLES UNEXPECTEDLY WERE REPORTED OUT AS <7 NG/ML ON THE CUSTOMER&#38112;LIS. CORRECTED REPORTS WERE ISSUED AND THERE WERE NO REPORTS OF TREATMENT ALTERED, INITIATED OR STOPPED BASED ON THE REPORTED RESULTS. THERE WAS NO ALLEGATION OF PATIENT HARM AS A RESULT OF THIS EVENT. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS INC. COMPLAINT NUMBER (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
765060 VITROS 5600 INTEGRATED SYSTEM CHEMISTRY ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1