FDA Adverse Event Malfunction Summary report: N

UNICEL DXH 600 COULTER CELLULAR ANALYSIS SYSTEM

MDR report key: 5230181 · Received November 17, 2015

Report

Report Number
1061932-2015-01726
Event Type
Malfunction
Date Received
November 17, 2015
Date of Event
October 21, 2015
Report Date
October 21, 2015
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K120771
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
SERVICE AND TESTING PERSONNEL

Narratives

Additional Manufacturer Narrative · 1

THE ISSUE WAS DISCOVERED INTERNALLY BY SYSTEM SOFTWARE VERIFICATION (SSV) DURING SOFTWARE REVISION 3.1 RELATED TESTING. ONLY DXH SOFTWARE REVISIONS 3.0.2.0 AND 1.1.1.0 ARE IMPACTED BY THIS ISSUE. THIS ISSUE CANNOT BE REPRODUCED WITH DXH CONNECTIVITY WITH AN SMS (I.E., DXH 801, 1601 OR 2401). THIS ISSUE CANNOT BE REPRODUCED WITH TEST ORDERS WITH RELATED RESULTS. THIS ISSUE HAS THE POTENTIAL TO RESULT IN A SAMPLE MISIDENTIFICATION LEADING TO ERRONEOUS RESULTS TO BE RELEASED OUT OF LABORATORY OR DELAY IN RELEASE OF PATIENT RESULTS TO THE PHYSICIAN. NO COMPLAINTS HAVE BEEN REPORTED FROM THE FIELD. THE ISSUE OCCURS ONLY WHEN MANUALLY EDITING A PENDING TEST ORDER. A CORRECTIVE ACTION IS IN PROCESS FOR RESOLUTION OF THE DISCOVERED ISSUE. (B)(4).

Additional Manufacturer Narrative · 1

THE BECKMAN COULTER IDENTIFIER (B)(6).

Description of Event or Problem · 1

WHILE DOING SOFTWARE VALIDATION TESTING, IT WAS DISCOVERED THAT DXH 800/SMS SOFTWARE VERSION 3.0.2.0 AND DXH 600 SOFTWARE VERSION 1.1.1.0 ALLOW MULTIPLE ORDERS WITH SAME SPECIMEN ID (IDENTIFIER), BUT DIFFERENT PATIENT IDENTIFICATION WHEN EDITING ACTIVE ORDERS. THERE WERE NO PATIENT SAMPLES OR RESULTS INVOLVED IN THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
759468 UNICEL DXH 600 COULTER CELLULAR ANALYSIS SYSTEM UNICEL DXH 600 COULTER CELLULAR ANALYSIS SYSTEM GKZ BECKMAN COULTER NA

Patients

Seq Age Sex Outcome Treatment
1