FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 5228043 · Received November 16, 2015

Report

Report Number
2032227-2015-66379
Event Type
Malfunction
Date Received
November 16, 2015
Date of Event
July 8, 2013
Report Date
November 4, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

FINDINGS: UNIT RECEIVED NO BUTTON RESPONSE DUE TO CORRODED KEYPAD TRACES. NO BUTTON ERROR ALARM. UNIT RECEIVED WITH MINOR SCRATCHED DISPLAY WINDOW. UNIT RECEIVED WITH CRACKED BATTERY TUBE THREADS. UNIT RECEIVED WITH CRACKED RESERVOIR TUBE LIP. UNIT RECEIVED WITH CRACKED CASE AT RESERVOIR TUBE WINDOW CORNER. UNIT RECEIVED MISSING ENDCAP STICKER. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL INDICATING THAT THE INSULIN PUMP ALARM BUTTON ERROR. CUSTOMER'S BLOOD GLUCOSE WAS UNKNOWN MG/DL. THE CUSTOMER IS UNABLE TO CLEAR THE ALARM. THE CUSTOMER PUMP IS OOE AND RETURNED TO BE SCRAPPED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
758132 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-522WWB

Patients

Seq Age Sex Outcome Treatment
1