FDA Adverse Event Malfunction Summary report: N

FT4, FREE THYROXINE

MDR report key: 5223531 · Received November 13, 2015

Report

Report Number
1823260-2015-04542
Event Type
Malfunction
Date Received
November 13, 2015
Date of Event
October 27, 2015
Report Date
December 2, 2015
Manufacturer
ROCHE DIAGNOSTICS
Product Code
CEC
PMA / PMN Number
K961489
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A SPECIFIC ROOT CAUSE COULD NOT BE DETERMINED BASED ON THE PROVIDED INFORMATION. THERE WAS NO ADDITIONAL SAMPLE VOLUME AVAILABLE FOR FURTHER INVESTIGATION. A GENERAL REAGENT ISSUE CAN MOST LIKELY BE EXCLUDED. GIVEN THE DIFFERENT SETUPS OF ALL ASSAYS, THE ANTIBODIES USED AND THE VARIANCES IN REFERENCE METHODS, DIFFERENCES IN VALUES MAY OCCUR WHEN COMPARING THESE ASSAYS FROM DIFFERENT VENDORS.

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED IN (B)(6).

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THEY RECEIVED ERRONEOUS RESULTS FOR ONE PATIENT SAMPLE TESTED FOR FREE THYROXINE (FT4). THE DATE OF THE EVENT WAS ASKED FOR, BUT NOT PROVIDED. THE SAMPLE WAS INITIALLY TESTED AT THE CUSTOMER SITE ON AN E602 ANALYZER. DURING INVESTIGATIONS, THE PATIENT SAMPLE WAS TESTED ON A CENTAUR ANALYZER, A COBAS 8000 ANALYZER, AND AN E411 ANALYZER. REFER TO THE ATTACHMENT FOR THE SPECIFIC PATIENT RESULT VALUES. IT WAS ASKED, BUT IT IS UNKNOWN WHICH PATIENT RESULTS, IF ANY, WERE REPORTED OUTSIDE OF THE LABORATORY. IT WAS ASKED, BUT IT IS NOT KNOWN IF THE PATIENT WAS ADVERSELY AFFECTED. NO ADVERSE EVENTS WERE ALLEGED. THE E602 ANALYZER SERIAL NUMBER USED AT THE CUSTOMER SITE WAS ASKED FOR, BUT NOT PROVIDED. THE COBAS 8000 ANALYZER USED FOR INVESTIGATION PURPOSES WAS SERIAL NUMBER (B)(4). THE FT4 REAGENT LOT NUMBER USED ON THIS ANALYZER WAS 183473, WITH AN EXPIRATION DATE OF JANUARY 2016. THE E411 ANALYZER USED FOR INVESTIGATION PURPOSES WAS SERIAL NUMBER (B)(4). THE FT4 REAGENT LOT NUMBER USED ON THIS ANALYZER WAS 184927, WITH AN EXPIRATION DATE OF MARCH 2016.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
751636 FT4, FREE THYROXINE RADIOIMMUNOASSAY, FREE THYROXINE CEC ROCHE DIAGNOSTICS NA ASKU

Patients

Seq Age Sex Outcome Treatment
1