PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP
Report
- Report Number
- 2032227-2015-65621
- Event Type
- Malfunction
- Date Received
- November 13, 2015
- Date of Event
- October 28, 2015
- Report Date
- October 28, 2015
- Manufacturer
- MEDTRONIC MINIMED
- Product Code
- OYC
- PMA / PMN Number
- P980022
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- KS
- Reporter Occupation
- PATIENT
Narratives
UNIT PASSED THE REWIND BASIC OCCLUSION TEST, PRIME/DELIVERY TEST AND DISPLACEMENT TEST. HOWEVER, UNIT RECEIVED STUCK IN THE MOTOR ERROR LOOP DURING BOLUS / BASAL DELIVERY AND MOTOR POSITION ENCODER ERROR ALARM CONFIRMED IN THE HISTORY FILE. THE MOTOR WAS TESTED OUTSIDE THE DEVICE AND PASSED. THE MOTOR MAY HAVE HAD AN INTERMITTENT FAILURE THAT WAS NOT DETECTED DURING OUR TESTING. NO UNEXPECTED CHECK SETTING ALARMS OR PUMPS RESETTING ANOMALY NOTED. UNABLE TO PERFORM UNEXPECTED RESTART ALARM ERROR TEST DUE TO MOTOR ERROR ALARMS. UNIT RECEIVED WITH CRACKED CASE AT DISPLAY WINDOW CORNERS, RESERVOIR TUBE LIP AND BATTERY TUBE THREADS. UNIT RECEIVED WITH MINOR SCRATCHED LCD WINDOW. UNIT RECEIVED WITH STAINED END CAP STICKER.
CUSTOMER REPORTED VIA PHONE CALL TO HAVE RECEIVED A MOTOR ERROR ALARM. CUSTOMER'S BLOOD GLUCOSE WAS 154 MG/DL. DURING TROUBLESHOOTING, IT WAS FOUND THAT CUSTOMER ALSO RECEIVED A MOTOR POSITION ENCODER ERROR ALARM. AFTER TROUBLESHOOTING, CUSTOMER WAS ADVISED THAT INSULIN PUMP WOULD NEED TO BE REPLACED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 753474 | PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP | INSULIN INFUSION PUMP / SENSOR AUGMENTED | OYC | MEDTRONIC MINIMED | MMT-523RNAS |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 66 YR |