FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 5222172 · Received November 13, 2015

Report

Report Number
2032227-2015-65621
Event Type
Malfunction
Date Received
November 13, 2015
Date of Event
October 28, 2015
Report Date
October 28, 2015
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KS
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

UNIT PASSED THE REWIND BASIC OCCLUSION TEST, PRIME/DELIVERY TEST AND DISPLACEMENT TEST. HOWEVER, UNIT RECEIVED STUCK IN THE MOTOR ERROR LOOP DURING BOLUS / BASAL DELIVERY AND MOTOR POSITION ENCODER ERROR ALARM CONFIRMED IN THE HISTORY FILE. THE MOTOR WAS TESTED OUTSIDE THE DEVICE AND PASSED. THE MOTOR MAY HAVE HAD AN INTERMITTENT FAILURE THAT WAS NOT DETECTED DURING OUR TESTING. NO UNEXPECTED CHECK SETTING ALARMS OR PUMPS RESETTING ANOMALY NOTED. UNABLE TO PERFORM UNEXPECTED RESTART ALARM ERROR TEST DUE TO MOTOR ERROR ALARMS. UNIT RECEIVED WITH CRACKED CASE AT DISPLAY WINDOW CORNERS, RESERVOIR TUBE LIP AND BATTERY TUBE THREADS. UNIT RECEIVED WITH MINOR SCRATCHED LCD WINDOW. UNIT RECEIVED WITH STAINED END CAP STICKER.

Description of Event or Problem · 1

CUSTOMER REPORTED VIA PHONE CALL TO HAVE RECEIVED A MOTOR ERROR ALARM. CUSTOMER'S BLOOD GLUCOSE WAS 154 MG/DL. DURING TROUBLESHOOTING, IT WAS FOUND THAT CUSTOMER ALSO RECEIVED A MOTOR POSITION ENCODER ERROR ALARM. AFTER TROUBLESHOOTING, CUSTOMER WAS ADVISED THAT INSULIN PUMP WOULD NEED TO BE REPLACED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
753474 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC MINIMED MMT-523RNAS

Patients

Seq Age Sex Outcome Treatment
1 66 YR