FDA Adverse Event
Malfunction
Summary report: N
PROGRAMMING SOFTWARE
MDR report key: 5205963
·
Received November 5, 2015
Report
- Report Number
- 1644487-2015-06353
- Event Type
- Malfunction
- Date Received
- November 5, 2015
- Date of Event
- October 8, 2015
- Report Date
- October 8, 2015
- Manufacturer
- CYBERONICS - HOUSTON
- Product Code
- LYJ
- PMA / PMN Number
- P970003
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- WY, US
- Reporter Occupation
- PHYSICIAN
Narratives
Additional Manufacturer Narrative · 1
.
Description of Event or Problem · 1
IT WAS REPORTED THAT THE PHYSICIAN'S PROGRAMMING TABLET WAS GIVING A MESSAGE "UNABLE TO BACKUP DATABASE TO EXTERNAL MEDIA. PLEASE CONTACT CYBERONICS FOR FURTHER ASSISTANCE." IT WAS IDENTIFIED THAT THIS MESSAGE IS RELATED TO A DEFECT V110-723 AND WILL OCCUR WHEN EXPORTING THE DATABASE. IT IS POSSIBLE THAT THE SD CARD WAS REMOVED OR THE SD CARD WAS WRITE PROTECTED. THE PHYSICIAN WAS PROVIDED A NEW PROGRAMMING TABLET UNTIL FURTHER TROUBLESHOOTING COULD BE PERFORMED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 734254 | PROGRAMMING SOFTWARE | PROGRAMMING COMPUTER | LYJ | CYBERONICS - HOUSTON | MODEL 250 | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |