FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 5205963 · Received November 5, 2015

Report

Report Number
1644487-2015-06353
Event Type
Malfunction
Date Received
November 5, 2015
Date of Event
October 8, 2015
Report Date
October 8, 2015
Manufacturer
CYBERONICS - HOUSTON
Product Code
LYJ
PMA / PMN Number
P970003
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WY, US
Reporter Occupation
PHYSICIAN

Narratives

Additional Manufacturer Narrative · 1

.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PHYSICIAN'S PROGRAMMING TABLET WAS GIVING A MESSAGE "UNABLE TO BACKUP DATABASE TO EXTERNAL MEDIA. PLEASE CONTACT CYBERONICS FOR FURTHER ASSISTANCE." IT WAS IDENTIFIED THAT THIS MESSAGE IS RELATED TO A DEFECT V110-723 AND WILL OCCUR WHEN EXPORTING THE DATABASE. IT IS POSSIBLE THAT THE SD CARD WAS REMOVED OR THE SD CARD WAS WRITE PROTECTED. THE PHYSICIAN WAS PROVIDED A NEW PROGRAMMING TABLET UNTIL FURTHER TROUBLESHOOTING COULD BE PERFORMED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
734254 PROGRAMMING SOFTWARE PROGRAMMING COMPUTER LYJ CYBERONICS - HOUSTON MODEL 250 NA

Patients

Seq Age Sex Outcome Treatment
1