FDA Adverse Event Malfunction Summary report: N

640G INSULIN PUMP

MDR report key: 5194012 · Received November 1, 2015

Report

Report Number
2032227-2015-61577
Event Type
Malfunction
Date Received
November 1, 2015
Date of Event
October 12, 2015
Report Date
October 12, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NL
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. THE INSULIN PUMP INVOLVED IN THIS EVENT IS THE 640G INSULIN INFUSION PUMP, WHICH IS NOT MARKETED IN THE UNITED STATES. HOWEVER, THE DEVICE IS SIMILAR TO THE PARADIGM REAL-TIME INSULIN INFUSION PUMP, WHICH IS MARKETED IN THE UNITED STATES. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL INDICATING THAT THEY HAVE PROBLEM WITH DELIVERING BOLUS. CUSTOMER'S BLOOD GLUCOSE WAS 7.9 MMOL/L. WE HAVE CHECKED THE PROCEDURE OF BOLUS WIZARD AND EVERYTHING IS CORRECT. THE CUSTOMER HAS HIGH BLOOD GLUCOSE BECAUSE BOLUS IS NOT DELIVERED. THE CUSTOMER DOESN'T TRUST PUMP. THE CUSTOMER WAS ADVISED THAT WE WILL SEND REPLACEMENT VIA EOC.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
724286 640G INSULIN PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-1711K

Patients

Seq Age Sex Outcome Treatment
1