640G INSULIN PUMP
Report
- Report Number
- 2032227-2015-61577
- Event Type
- Malfunction
- Date Received
- November 1, 2015
- Date of Event
- October 12, 2015
- Report Date
- October 12, 2015
- Manufacturer
- MEDTRONIC PUERTO RICO OPERATIONS CO.
- Product Code
- OYC
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NL
- Reporter Occupation
- PATIENT
Narratives
CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. THE INSULIN PUMP INVOLVED IN THIS EVENT IS THE 640G INSULIN INFUSION PUMP, WHICH IS NOT MARKETED IN THE UNITED STATES. HOWEVER, THE DEVICE IS SIMILAR TO THE PARADIGM REAL-TIME INSULIN INFUSION PUMP, WHICH IS MARKETED IN THE UNITED STATES. (B)(4).
THE CUSTOMER REPORTED VIA PHONE CALL INDICATING THAT THEY HAVE PROBLEM WITH DELIVERING BOLUS. CUSTOMER'S BLOOD GLUCOSE WAS 7.9 MMOL/L. WE HAVE CHECKED THE PROCEDURE OF BOLUS WIZARD AND EVERYTHING IS CORRECT. THE CUSTOMER HAS HIGH BLOOD GLUCOSE BECAUSE BOLUS IS NOT DELIVERED. THE CUSTOMER DOESN'T TRUST PUMP. THE CUSTOMER WAS ADVISED THAT WE WILL SEND REPLACEMENT VIA EOC.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 724286 | 640G INSULIN PUMP | INSULIN INFUSION PUMP / SENSOR AUGMENTED | OYC | MEDTRONIC PUERTO RICO OPERATIONS CO. | MMT-1711K |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |