FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 5192627 · Received October 30, 2015

Report

Report Number
2032227-2015-61747
Event Type
Malfunction
Date Received
October 30, 2015
Date of Event
October 13, 2015
Report Date
October 13, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP WAS RECEIVED STUCK IN THE MOTOR ERROR LOOP DURING BOLUS/BASAL DELIVERY AND MOTOR POSITION ENCODER ERROR ALARM WAS CONFIRMED IN THE HISTORY FILE. THE MOTOR WAS TESTED OUTSIDE THE DEVICE AND PASSED. THE MOTOR MAY HAVE HAD AN INTERMITTENT FAILURE THAT WAS NOT DETECTED DURING TESTING. DEVICE PASSED THE REWIND BASIC OCCLUSION TEST, PRIME AND DISPLACEMENT TEST. DEVICE WAS RECEIVED WITH MINOR SCRATCHES ON LCD WINDOW AND CRACKED CASE AT DISPLAY WINDOW CORNERS. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL THAT THE INSULIN PUMP ALARMED MOTOR ERROR DURING REWIND. THE DRIVE SUPPORT CAP IS RECESSED. THE DEVICE WAS NOT EXPOSED TO A MAGNETIC FIELD. THE CUSTOMER STATED SHE HAD 3 MOTOR ERROR ALARMS WITHIN THE LAST TWO HOURS AND A MOTOR POSITION ENCODER ERROR ALARM. CUSTOMER WAS ABLE TO REWIND BUT ONCE SHE GOES TO FILL CANNULA IT ALARMED AGAIN. BLOOD GLUCOSE VALUE WAS 200 MG/DL. CUSTOMER WAS ADVISED TO DISCONTINUE THE USE OF THE DEVICE AND REVERT TO A BACKUP PLAN. THE INSULIN PUMP WAS REPLACED AND RETURNED FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
721110 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-523NAL

Patients

Seq Age Sex Outcome Treatment
1 25 YR