FDA Adverse Event Malfunction Summary report: N

ALLURA XPER FD20 OR TABLE

MDR report key: 5185063 · Received October 28, 2015

Report

Report Number
3003768277-2015-00092
Event Type
Malfunction
Date Received
October 28, 2015
Date of Event
September 1, 2015
Report Date
September 29, 2015
Manufacturer
PHILIPS HEALTHCARE
Product Code
OBW
PMA / PMN Number
K133239
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION IS STILL ONGOING ON THIS EVENT. WHEN THE INVESTIGATION IS COMPLETED A FOLLOW-UP WILL SENT TO THE FDA CONTACT OFFICE ADDRESS (B)(4).

Additional Manufacturer Narrative · 1

A PHILIPS SERVICE ENGINEER WENT ON SITE BUT WAS UNABLE TO OBTAIN LOG FILES TO TROUBLESHOOT THE ISSUE. DUE TO THE NATURE OF THE ERROR NO DOSE REPORT WAS AVAILABLE, BUT THE CUSTOMER CONFIRMED THAT THERE WAS NO HARM TO THE PATIENT THE PHILIPS SERVICE ENGINEER WAS UNABLE TO REPLICATE THE REPORTED ISSUE ON THE SYSTEM AND COULD NOT FIND ANYTHING OUT OF THE ORDINARY. SINCE WE COULD NOT REPLICATE THE ISSUE AND NO LOG FILES ARE AVAILABLE, WE SEE THIS ISSUE AS A ONE TIME OCCURRENCE. (B)(4).

Description of Event or Problem · 1

PHILIPS RECEIVED A COMPLAINT FROM THE CUSTOMER IN WHICH THEY STATED THAT A PATIENT WAS HARMED DUE TO RECEIVING A HIGHER DOSE THAN NECESSARY. PHILIPS IS IN THE PROCESS OF ACQUIRING MORE DETAILED INFORMATION FROM THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
716139 ALLURA XPER FD20 OR TABLE ANGIOGRAPHIC X-RAY SYSTEM, SOLID X-RAY IMAGER OBW PHILIPS HEALTHCARE 722035

Patients

Seq Age Sex Outcome Treatment
1 Other