FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 5171695 · Received October 23, 2015

Report

Report Number
2032227-2015-52326
Event Type
Malfunction
Date Received
October 23, 2015
Date of Event
October 3, 2015
Report Date
October 3, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

PUMP PASSED THE DISPLACEMENT TEST. A33 ALARM DURING THE BASIC OCCLUSION TEST DUE TO LOOSE OR PROTRUDED DRIVE SUPPORT DISK. PUMP RECEIVED WITH LOOSE DRIVE SUPPORT DISK, MINOR SCRATCHED LCD WINDOW, SCRATCHED RESERVOIR TUBE WINDOW, CRACKED RESERVOIR TUBE LIP AND MISSING END CAP STICKER. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL THAT THE INSULIN PUMP ALARMED COMPROMISED FORCE SYSTEM SENSOR AND THE RESERVOIR COMPARTMENT IS WET. CUSTOMER DOES NOT RECALL ANY SIGNIFICANT EVENTS LEADING TO THE ERROR. CUSTOMER'S BLOOD GLUCOSE WAS 98 MG/DL AT THE TIME OF INCIDENT. TROUBLESHOOTING WAS DONE FOR ALARM AND WAS FOUND THAT THE DRIVE SUPPORT CAP WAS FLUSH AND NOT RECESSED INTO THE UNIT. THE CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE DEVICE AND REVERT TO A BACK-UP PLAN PER DOCTOR'S INSTRUCTION. THE CUSTOMER WAS ADVISED THAT THE DEVICE WOULD BE REPLACED AND TO RETURN THE PRODUCT FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
701236 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-722NAS

Patients

Seq Age Sex Outcome Treatment
1 74 YR