FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 5171694 · Received October 23, 2015

Report

Report Number
2032227-2015-52309
Event Type
Malfunction
Date Received
October 23, 2015
Date of Event
October 3, 2015
Report Date
October 3, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

UNIT ALARMED A35 DURING REWIND DUE TO CORRODED MOTOR HOME SWITCH. UNABLE TO PERFORM DISPLACEMENT TEST AND VERIFY MOTOR ERROR DUE TO MOTION SENSOR TEST FAILURE ALARM. UNIT RECEIVED WITH MINOR SCRATCHES ON LCD WINDOW. UNIT RECEIVED WITH CRACKED CASE AT DISPLAY WINDOW CORNERS AND BELT CLIP SLOT. UNABLE TO PERFORM OPERATING CURRENTS DUE TO MOTION SENSOR TEST FAILURE ALARM. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL THAT THE INSULIN PUMP ALARMED MOTOR ERROR AND MOTION SENSOR TEST FAILURE. CUSTOMER DOES NOT RECALL ANY SIGNIFICANT EVENTS LEADING TO THE ERROR. CUSTOMER'S BLOOD GLUCOSE WAS 220 MG/DL AT THE TIME OF INCIDENT. TROUBLESHOOTING WAS DONE FOR MOTOR ERROR AND FOUND THAT THE PUMP ALARMED MOTION SENSOR TEST FAILURE DURING REWIND AND WHEN THE BUTTONS ARE PRESSED. THE CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE DEVICE AND REVERT TO A BACK-UP PLAN PER DOCTOR'S INSTRUCTION. THE CUSTOMER WAS ADVISED THAT THE DEVICE WOULD BE REPLACED AND TO RETURN THE PRODUCT FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
701418 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAS

Patients

Seq Age Sex Outcome Treatment
1 61 YR