530G INSULIN PUMP
Report
- Report Number
- 2032227-2015-52309
- Event Type
- Malfunction
- Date Received
- October 23, 2015
- Date of Event
- October 3, 2015
- Report Date
- October 3, 2015
- Manufacturer
- MEDTRONIC PUERTO RICO OPERATIONS CO.
- Product Code
- OZO
- PMA / PMN Number
- 120010
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA
- Reporter Occupation
- PATIENT
Narratives
UNIT ALARMED A35 DURING REWIND DUE TO CORRODED MOTOR HOME SWITCH. UNABLE TO PERFORM DISPLACEMENT TEST AND VERIFY MOTOR ERROR DUE TO MOTION SENSOR TEST FAILURE ALARM. UNIT RECEIVED WITH MINOR SCRATCHES ON LCD WINDOW. UNIT RECEIVED WITH CRACKED CASE AT DISPLAY WINDOW CORNERS AND BELT CLIP SLOT. UNABLE TO PERFORM OPERATING CURRENTS DUE TO MOTION SENSOR TEST FAILURE ALARM. (B)(4).
THE CUSTOMER REPORTED VIA PHONE CALL THAT THE INSULIN PUMP ALARMED MOTOR ERROR AND MOTION SENSOR TEST FAILURE. CUSTOMER DOES NOT RECALL ANY SIGNIFICANT EVENTS LEADING TO THE ERROR. CUSTOMER'S BLOOD GLUCOSE WAS 220 MG/DL AT THE TIME OF INCIDENT. TROUBLESHOOTING WAS DONE FOR MOTOR ERROR AND FOUND THAT THE PUMP ALARMED MOTION SENSOR TEST FAILURE DURING REWIND AND WHEN THE BUTTONS ARE PRESSED. THE CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE DEVICE AND REVERT TO A BACK-UP PLAN PER DOCTOR'S INSTRUCTION. THE CUSTOMER WAS ADVISED THAT THE DEVICE WOULD BE REPLACED AND TO RETURN THE PRODUCT FOR ANALYSIS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 701418 | 530G INSULIN PUMP | OZO | OZO | MEDTRONIC PUERTO RICO OPERATIONS CO. | MMT-751NAS |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 61 YR |