FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 5170572 · Received October 23, 2015

Report

Report Number
2032227-2015-58772
Event Type
Malfunction
Date Received
October 23, 2015
Date of Event
October 3, 2015
Report Date
October 3, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AR
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER CALLED IN TO REPORT A BATTERY OUT LIMIT ALARM AND AN AFTER BATTERY CHANGE ALARM AFTER CHANGING THE BATTERY. THE CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 200 MG/DL. DURING TROUBLESHOOTING, THE CUSTOMER RECEIVED A FAILED BATTERY TEST ALARM. THE CUSTOMER WAS SENT A REPLACEMENT BATTERY CAP AND WAS ADVISED TO REVERT TO A BACK-UP PLAN UNTIL THE CAP ARRIVED. NOTHING WAS REPLACED OR RETURNED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
700752 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAP

Patients

Seq Age Sex Outcome Treatment
1 44 YR