FDA Adverse Event Malfunction Summary report: N

SENSOR ENLITE

MDR report key: 5170508 · Received October 23, 2015

Report

Report Number
2032227-2015-59132
Event Type
Malfunction
Date Received
October 23, 2015
Date of Event
August 22, 2014
Report Date
August 22, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

A CUSTOMER REPORTED VIA PHONE CALL INDICATING THAT THEIR SENSOR DISPLAYING WRONG READINGS OF SENSOR AND BLOOD GLUCOSE. THE PATIENT'S BLOOD GLUCOSE WAS 120 MG/DL AT THE TIME OF THE INCIDENT BUT THEIR SENSOR GLUCOSE READINGS WERE FALSELY DISPLAYING 40 MG/DL. THE CUSTOMER HAD ALSO RECEIVED A LOW THRESHOLD SUSPEND DUE TO THE ISSUE. THE CUSTOMER WAS ASSISTED WITH TROUBLE SHOOTING AND WAS INFORMED THAT THE SENSOR NEEDS TO BE REPLACED. THE CUSTOMER WAS EDUCATED ON THE PROPER SITE AND INSERTION TECHNIQUE OF THE SENSOR TO AVOID ANY ISSUES IN THE FUTURE. THE CUSTOMER WAS SENT A NEW SENSOR.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
701324 SENSOR ENLITE OZO OZO MEDTRONIC MINIMED MMT-7008A

Patients

Seq Age Sex Outcome Treatment
1 20 YR