FDA Adverse Event Injury Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 5151802 · Received October 15, 2015

Report

Report Number
2032227-2015-56946
Event Type
Injury
Date Received
October 15, 2015
Date of Event
September 29, 2015
Report Date
September 29, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
CO
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP ALARMED BUTTON ERROR AND HAD NO BUTTON RESPONSE DUE TO CORRODED KEYPAD TRACES.NO FROZEN SCREEN NOTED. NO MOISTURE DAMAGE FOUND INSIDE THE INSULIN PUMP. UNABLE TO PERFORM THE OCCLUSION TEST DUE TO BUTTON KEYPAD ANOMALY. THE INSULIN PUMP WAS RECEIVED WITH CRACKED CASE AT THE DISPLAY WINDOW CORNER, BATTERY TUBE THREADS, BROKEN BELT CLIP SLOT, MINOR SCRATCHED AND CRACKED DISPLAY WINDOW.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER CALLED IN TO REPORT THAT THE INSULIN PUMP'S DISPLAY WAS FROZEN, SO SHE CHANGED THE BATTERY AND THE DEVICE ALARMED BUTTON ERROR. THE CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 425 MG/DL. THE CUSTOMER TREATED WITH A MANUAL INJECTION. THE DEVICE WAS EXPOSED TO MOISTURE VIA SWEAT. THE CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE INSULIN PUMP AND REVERT TO A BACK-UP PLAN. THE CUSTOMER WAS INFORMED THAT THE DEVICE WOULD BE REPLACED, AND WAS INFORMED TO RETURN THE MALFUNCTIONING DEVICE BACK FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
683636 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723LNAL

Patients

Seq Age Sex Outcome Treatment
1 27 YR Other