FDA Adverse Event Malfunction Summary report: N

BLOOD GLUCOSE SYSTEM

MDR report key: 5148181 · Received October 14, 2015

Report

Report Number
1052693-2015-01983
Event Type
Malfunction
Date Received
October 14, 2015
Date of Event
September 23, 2015
Report Date
December 8, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K080641
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AL
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). PRODUCT EVALUATION IN PROCESS.

Additional Manufacturer Narrative · 1

(B)(4). INVESTIGATION COMPLETED AND PRODUCT EVALUATED WITH NO DEFECTS FOUND. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION: THE USER'S TEST STRIP WAS STORED IN POOR STORAGE CONDITIONS.

Description of Event or Problem · 1

CUSTOMER COMPLAINS OF HIGH RESULTS. CUSTOMER STATES HE FEELS WELL AND DOES NOT REQUIRE MEDICAL ATTENTION. THE CUSTOMER'S EXPECTED BLOOD RESULTS ARE 100-160MG/DL FASTING. VERIFIED THE STRIPS EXPIRE 05/31/2018. CUSTOMER CONFIRMS THE STRIPS ARE STORED IN THE KITCHEN AND WERE FIRST OPENED 08/23/2015. REVIEWED METER MEMORY (B)(6). CUSTOMERS CONCERN: 213, 262, 228 MG/DL. NO ADVERSE EVENT REPORTED.

Description of Event or Problem · 1

CUSTOMER COMPLAINS OF HIGH RESULTS. CUSTOMER STATES HE FEELS WELL AND DOES NOT REQUIRE MEDICAL ATTENTION. THE CUSTOMER'S EXPECTED BLOOD RESULTS ARE 100-160MG/DL FASTING. VERIFIED THE STRIPS EXPIRE 05/31/2018. CUSTOMER CONFIRMS THE STRIPS ARE STORED IN THE KITCHEN AND WERE FIRST OPENED (B)(6) 2015. REVIEWED METER MEMORY: (B)(6). CUSTOMERS CONCERN:213, 262, 228 MG/DL. NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
679225 BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUERESULT PS2347

Patients

Seq Age Sex Outcome Treatment
1 0 YR