FDA Adverse Event Malfunction Summary report: N

640G INSULIN PUMP

MDR report key: 5143139 · Received October 10, 2015

Report

Report Number
2032227-2015-55779
Event Type
Malfunction
Date Received
October 10, 2015
Date of Event
September 21, 2015
Report Date
September 21, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
DA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP ERROR WAS FOUND IN THE LONG TRACE DUE TO CORRODED FORCE SENSOR. ALSO FOUND MOISTURE DAMAGE ON THE CONNECTORS. THE INSULIN PUMP RECEIVED WITH MINOR SCRATCHED LCD WINDOW, SCRATCHED CASE AND PILLOWING KEYPAD OVERLAY.

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. (B)(4). THE INSULIN PUMP INVOLVED IN THIS EVENT IS THE 640G INSULIN INFUSION PUMP, WHICH IS NOT MARKETED IN THE UNITED STATES. HOWEVER, THE DEVICE IS SIMILAR TO THE PARADIGM REAL-TIME INSULIN INFUSION PUMP, WHICH IS MARKETED IN THE UNITED STATES.

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL THAT THE INSULIN PUMP ALARMED UNEXPECTEDLY. CUSTOMER'S BLOOD GLUCOSE WAS UNKNOWN AT THE TIME OF INCIDENT. THE CUSTOMER WAS ADVISED THAT THE DEVICE WOULD BE REPLACED. NO FURTHER INFORMATION WAS GIVEN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
673191 640G INSULIN PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-1711W

Patients

Seq Age Sex Outcome Treatment
1