FDA Adverse Event Other Summary report: N

CD 3700 SL

MDR report key: 514294 · Received January 14, 2004

Report

Report Number
2919069-2004-00002
Event Type
Other
Date Received
January 14, 2004
Date of Event
December 19, 2003
Report Date
January 13, 2004
Manufacturer
ABBOTT DIAGNOSTICS DIVISION/CELLDYN
Product Code
GKZ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE CUSTOMER STATES THAT THE CELL-DYN 3700 ANALYZER IS GENERATING INTERMITTENT ERRATIC RESULTS. A PATIENT RESULT WAS REPORTED FROM THE LAB WITH A HEMOGLOBIN RESULT OF 10.7 G/DL. THE CUSTOMER NOTICED THAT SEVEN SAMPLE VALUES ON THE SAMPLE RACK ALL HAD FLAGGED RESULTS. THE SAMPLES WERE REPEATED AND THE SAMPLE NOTED PREVIOUSLY RETESTED WITH A HEMOGLOBIN RESULT OF 8.78 G/DL. THE SAMPLE WAS REPEATED ON ANOTHER CELL-DYN 3700 ANALYZER IN THE LAB WITH A GENERATED HEMOGLOBIN RESULT OF 8.8 G/DL. CONTROLS REMAINED WITHIN SPECIFICATIONS. THE CUSTOMER TRIED A NUMBER OF TROUBLESHOOTING PROCEDURES THAT DID NOT RESOLVE THE ISSUE. THE CUSTOMER REQUESTED A SERVICE CALL. THERE IS NO IMPACT TO PAIENT MANAGEMENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CD 3700 SL AUTOMATED HEMATOLOGY ANALYZER GKZ ABBOTT DIAGNOSTICS DIVISION/CELLDYN NA NA

Patients

Seq Age Sex Outcome Treatment
1 78 YR CELL-DYN 3700 ANALYZER CATALOG NO. 2H31-01.