FDA Adverse Event Injury Summary report: N

SIEMENS E-CAM

MDR report key: 514206 · Received February 17, 2004

Report

Report Number
MW1031308
Event Type
Injury
Date Received
February 17, 2004
Date of Event
January 1, 2001
Report Date
February 17, 2004
Manufacturer
SIEMENS MEDICAL SYSTEMS
Product Code
IYX
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
TX, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Description of Event or Problem · 1

SIEMENS MEDICAL SYSTEMS QUOTE/UNQUOTE WAS UPGRADING THEIR NUCLEAR MEDICAL SYSTEMS SNAC COMPUTER SOFTWARE QUOTE/UNQUOTE. UNBENOUNCED TO THE CUSTOMERS THEY WERE DUPED INTO BELIEVING THAT IT WAS AN UPGRADE. IN FACT THEY WERE DELETING VALUABLE DIAGNOSTIC SOFTWARE FORM COMPUTER THAT DETERMINED WHETHER OR NOT THE SYSTEM WAS OPERATING CORRECTLY OR NOT. REPORTER BELIEVES THAT THIS WAS DONE WITHOUT THEIR KNOWLEDGE AND THEY WOULD LIKE DIAGNOSTIC CAPABILITIES BACK.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SIEMENS E-CAM NUCLEAR MEDICINE GAMMA CAMERA IYX SIEMENS MEDICAL SYSTEMS * *

Patients

Seq Age Sex Outcome Treatment
1 3 YR Other| R