FDA Adverse Event
Injury
Summary report: N
SIEMENS E-CAM
MDR report key: 514206
·
Received February 17, 2004
Report
- Report Number
- MW1031308
- Event Type
- Injury
- Date Received
- February 17, 2004
- Date of Event
- January 1, 2001
- Report Date
- February 17, 2004
- Manufacturer
- SIEMENS MEDICAL SYSTEMS
- Product Code
- IYX
- Product Problem
- Yes
- Report Source
- Voluntary report
- Reporter Location
- TX, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
Description of Event or Problem · 1
SIEMENS MEDICAL SYSTEMS QUOTE/UNQUOTE WAS UPGRADING THEIR NUCLEAR MEDICAL SYSTEMS SNAC COMPUTER SOFTWARE QUOTE/UNQUOTE. UNBENOUNCED TO THE CUSTOMERS THEY WERE DUPED INTO BELIEVING THAT IT WAS AN UPGRADE. IN FACT THEY WERE DELETING VALUABLE DIAGNOSTIC SOFTWARE FORM COMPUTER THAT DETERMINED WHETHER OR NOT THE SYSTEM WAS OPERATING CORRECTLY OR NOT. REPORTER BELIEVES THAT THIS WAS DONE WITHOUT THEIR KNOWLEDGE AND THEY WOULD LIKE DIAGNOSTIC CAPABILITIES BACK.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | SIEMENS E-CAM | NUCLEAR MEDICINE GAMMA CAMERA | IYX | SIEMENS MEDICAL SYSTEMS | * | * |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 3 YR | Other| R |