FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 5141297 · Received October 9, 2015

Report

Report Number
2032227-2015-55568
Event Type
Malfunction
Date Received
October 9, 2015
Date of Event
September 24, 2015
Report Date
September 24, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP WAS RECEIVED WITH INTERMITTENT BUTTON RESPONSE DUE TO CORRODED KEYPAD TRACES. THE PUMP WAS RECEIVED WITH OPERATING CURRENTS WITHIN SPECS. THE PUMP PASSED SELF-TEST, ALARM ERROR TEST AND DISPLACEMENT TEST. HOWEVER, THE PUMP WAS UNABLE TO PRIME DURING THE PRIME TEST AND MOTOR ERROR ALARM DURING BASIC OCCLUSION TEST DUE TO FAULTY FORCE SENSOR SYSTEM. THE PUMP WAS RECEIVED WITH BLEEDING GLASS ON LCD BOARD, SCRATCHES ON LCD WINDOW, AND CRACKED BATTERY TUBE THREADS. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL OF A BUTTON ERROR ALARM FROM THE INSULIN PUMP. THE CUSTOMER'S BLOOD GLUCOSE LEVEL WAS UNKNOWN. THE CUSTOMER STATED THAT SHE WENT TO WASH HER FACE AND THE PUMP FELL OFF. CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE DEVICE AND TO REVERT TO A BACKUP PLAN PER HEALTH CARE PROVIDER'S INSTRUCTIONS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
671098 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAL

Patients

Seq Age Sex Outcome Treatment
1 50 YR