FDA Adverse Event Malfunction Summary report: N

BLOOD GLUCOSE SYSTEM

MDR report key: 5124681 · Received October 2, 2015

Report

Report Number
1052693-2015-01858
Event Type
Malfunction
Date Received
October 2, 2015
Date of Event
September 8, 2015
Report Date
December 10, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K080641
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). INVESTIGATION COMPLETED AND PRODUCT EVALUATED WITH NO DEFECTS FOUND. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION: THE USER'S TEST STRIP WAS STORED IN POOR STORAGE CONDITIONS.

Additional Manufacturer Narrative · 1

(MANUFACTURER NARRATIVE = T, CORRECTED DATA = F) (B)(4). PRODUCT EVALUATION IN PROCESS.

Description of Event or Problem · 1

CUSTOMER COMPLAINS OF LOW RESULTS. CUSTOMER STATES THAT HE FEELS PHYSICALLY FINE AND DENIES THE NEED FOR MEDICAL ATTENTION. THE CUSTOMER'S EXPECTED BLOOD RESULTS ARE 80-112MG/DL FASTING. VERIFIED TEST STRIPS EXPIRE 07/22/2018. CUSTOMER'S TEST STRIPS ARE BEING STORED IN THE KITCHEN AND OPENED VIAL DATE IS (B)(6) 2015. REVIEWED METER MEMORY: (B)(6). NO ADVERSE EVENT REPORTED.

Description of Event or Problem · 1

CUSTOMER COMPLAINS OF LOW RESULTS. CUSTOMER STATES THAT HE FEELS PHYSICALLY FINE AND DENIES THE NEED FOR MEDICAL ATTENTION. THE CUSTOMER'S EXPECTED BLOOD RESULTS ARE 80-112MG/DL FASTING. VERIFIED TEST STRIPS EXPIRE 07/22/2018. CUSTOMER'S TEST STRIPS ARE BEING STORED IN THE KITCHEN AND OPENED VIAL DATE IS (B)(6) 2015. REVIEWED METER MEMORY (B)(6). NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
653420 BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUERESULT PS2420

Patients

Seq Age Sex Outcome Treatment
1 0 YR