FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 5121475 · Received October 2, 2015

Report

Report Number
2032227-2015-52006
Event Type
Malfunction
Date Received
October 2, 2015
Date of Event
September 15, 2015
Report Date
September 15, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NE
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

PUMP WAS RECEIVED WITH INTERMITTENT BUTTON RESPONSE AND BUTTON ERROR ALARM DUE TO CORRODED KEYPAD TRACES. NO NUMBERS SCROLLING UP OR MOISTURE DAMAGE UNDER LCD SCREEN, ELECTRONIC ASSEMBLY OR MOTOR NOTED. UNIT PASSED DISPLACEMENT TEST, REWIND, BASIC OCCLUSION, OCCLUSION, PRIME/DELIVERY AND NO DELIVERY TESTS. UNIT HAD CRACKED CASE AT DISPLAY WINDOW CORNER, MINOR SCRATCHED LCD WINDOW, CRACKED BATTERY TUBE THREADS AND CRACKED RESERVOIR TUBE LIP.

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL THAT THE INSULIN PUMP HAD A BUTTON ERROR ALARM AND THE KEYPAD WAS UNRESPONSIVE. THE CUSTOMER STATED THAT FLUID WAS VISIBLE UNDER THE DISPLAY. THE CUSTOMER REPORTED THAT THE INSULIN PUMP HAD BEEN DROPPED INTO A TOILET. BLOOD GLUCOSE LEVEL AT THE TIME OF THE INCIDENT WAS 274 MG/DL. THE CUSTOMER WAS ADVISED THAT THE INSULIN PUMP WOULD BE REPLACED AND AGREED TO RETURN THE PRODUCT FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
656666 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-523LNAP

Patients

Seq Age Sex Outcome Treatment
1 53 YR