FDA Adverse Event Malfunction Summary report: N

PACSCUBE

MDR report key: 5107971 · Received September 28, 2015

Report

Report Number
3003341080-2015-00001
Event Type
Malfunction
Date Received
September 28, 2015
Manufacturer
DATCARD SYSTEMS, INC
Product Code
LMD
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

INITIAL COMPLAINT FROM CUSTOMER WAS "UNABLE TO IMPORT". UPON FURTHER TROUBLESHOOTING WITH CUSTOMER, WHEN THEY IMPORT MULTIPLE STUDIES, SOME STUDIES MAY BE SENT WITH NON-UPDATED DATA. THIS CAN RESULT IN STUDIES BEING ATTACHED TO INCORRECT PATIENTS DUE TO MATCHING ACCESSION NUMBERS. EITHER A SOFTWARE MALFUNCTION OR A USER ERROR; TECH SUPPORT AND SOFTWARE QA UNABLE TO DUPLICATE REPORTED ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
640512 PACSCUBE DIGITAL IMAGE COMMUNICATIONS DEVICE LMD DATCARD SYSTEMS, INC

Patients

Seq Age Sex Outcome Treatment
1