FDA Adverse Event
Malfunction
Summary report: N
PACSCUBE
MDR report key: 5107971
·
Received September 28, 2015
Report
- Report Number
- 3003341080-2015-00001
- Event Type
- Malfunction
- Date Received
- September 28, 2015
- Manufacturer
- DATCARD SYSTEMS, INC
- Product Code
- LMD
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Occupation
- OTHER
Narratives
Additional Manufacturer Narrative · 1
(B)(4).
Description of Event or Problem · 1
INITIAL COMPLAINT FROM CUSTOMER WAS "UNABLE TO IMPORT". UPON FURTHER TROUBLESHOOTING WITH CUSTOMER, WHEN THEY IMPORT MULTIPLE STUDIES, SOME STUDIES MAY BE SENT WITH NON-UPDATED DATA. THIS CAN RESULT IN STUDIES BEING ATTACHED TO INCORRECT PATIENTS DUE TO MATCHING ACCESSION NUMBERS. EITHER A SOFTWARE MALFUNCTION OR A USER ERROR; TECH SUPPORT AND SOFTWARE QA UNABLE TO DUPLICATE REPORTED ISSUE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 640512 | PACSCUBE | DIGITAL IMAGE COMMUNICATIONS DEVICE | LMD | DATCARD SYSTEMS, INC |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |