FDA Adverse Event Malfunction Summary report: N

BLOOD GLUCOSE SYSTEM

MDR report key: 5100577 · Received September 24, 2015

Report

Report Number
1052693-2015-01776
Event Type
Malfunction
Date Received
September 24, 2015
Date of Event
September 1, 2015
Report Date
December 11, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K080641
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). INVESTIGATION COMPLETED AND PRODUCT EVALUATED WITH NO DEFECTS FOUND. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION: THE USER'S TEST STRIP WAS STORED IN POOR STORAGE CONDITIONS.

Additional Manufacturer Narrative · 1

(B)(4). PRODUCT EVALUATION IN PROCESS.

Description of Event or Problem · 1

CUSTOMER COMPLAINS OF LO RESULTS. CUSTOMER STATES SHE FEELS WELL AND STATES SHE DOES NOT REQUIRE MEDICAL ATTENTION. THE CUSTOMER'S EXPECTED BLOOD RESULTS ARE 134-143MG/DL. VERIFIED THE STRIPS EXPIRE 12/31/2017. CUSTOMER CONFIRMS THE STRIPS ARE STORED IN THE KITCHEN AND WERE FIRST OPENED (B)(6) 2015. CUSTOMER PERFORMED BACK TO BACK BLOOD TEST 134MG/DL AND 143MG/DL FASTING. REVIEWED METER MEMORY: 1: 177MG/DL (B)(6) 2014 11:40:00 AM FASTING:NO. 2: 170MG/DL (B)(6) 2014 11:30:00 AM FASTING:NO. 3: 163MG/DL (B)(6) 2014 11:26:00 AM FASTING:NO. 4: LO (B)(6) 2014 11:25:00 AM FASTING:NO. 5: 119MG/DL (B)(6) 2014 07:59:00 AM FASTING:YES. CUSTOMERS CONCERN:LO. DATE AND TIME OF THE METER WAS NOT SET WITH CORRECT DATES. NO ADVERSE EVENT REPORTED.

Description of Event or Problem · 1

CUSTOMER COMPLAINS OF LO RESULTS. CUSTOMER STATES SHE FEELS WELL AND STATES SHE DOES NOT REQUIRE MEDICAL ATTENTION. THE CUSTOMER'S EXPECTED BLOOD RESULTS ARE 134-143MG/DL. VERIFIED THE STRIPS EXPIRE 12/31/2017. CUSTOMER CONFIRMS THE STRIPS ARE STORED IN THE KITCHEN AND WERE FIRST OPENED 09/01/2015. CUSTOMER PERFORMED BACK TO BACK BLOOD TEST 134MG/DL AND 143MG/DL FASTING. REVIEWED METER MEMORY (B)(6). CUSTOMERS CONCERN:LO. DATE AND TIME OF THE METER WAS NOT SET WITH CORRECT DATES. NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
632349 BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUERESULT PS2188

Patients

Seq Age Sex Outcome Treatment
1 0 YR