FDA Adverse Event Malfunction Summary report: N

ICON

MDR report key: 5100404 · Received September 24, 2015

Report

Report Number
1222993-2015-00041
Event Type
Malfunction
Date Received
September 24, 2015
Date of Event
August 27, 2015
Report Date
September 24, 2015
Manufacturer
CYNOSURE INC
Product Code
GEX
PMA / PMN Number
K110907
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CYNOSURE TECHNICIAN INSPECTED THE UNIT AND FOUND IT WAS OUT OF SPECIFICATION. THE ENERGY OUTPUT WAS 20% LESS THAN LASER'S NOMINAL ENERGY. LOW ENERGY WAS DUE TO REPAIRS NEEDED TO THE HANDPIECE. THE MACHINE ALSO DID NOT TRIGGER AN ERROR MESSAGE TO ALERT THE USER. THIS IS REPORTABLE BECAUSE THE CUSTOMER'S LASER WAS OPERATING OUT OF SPECIFICATION.

Description of Event or Problem · 1

THE LASER DEVICE WAS FOUND OPERATING OUT OF SPECIFICATION DURING THE SERVICE EVALUATION AND DID NOT TRIGGER AN ERROR MESSAGE TO ALERT THE USER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
632049 ICON ICON GEX CYNOSURE INC

Patients

Seq Age Sex Outcome Treatment
1