FDA Adverse Event Malfunction Summary report: N

LIFEPAK(R) 15 MONITOR/DEFIBRILLATOR

MDR report key: 5099261 · Received September 23, 2015

Report

Report Number
3015876-2015-01172
Event Type
Malfunction
Date Received
September 23, 2015
Date of Event
August 23, 2015
Report Date
September 23, 2015
Manufacturer
PHYSIO-CONTROL, INC
Product Code
MKJ
PMA / PMN Number
K142430
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). PHYSIO-CONTROL EVALUATED THE CUSTOMER'S DEVICE AND VERIFIED THE REPORTED LOCKUP ISSUE. PHYSIO THEN REPLACED THE SYSTEM PCB ASSEMBLY AND AFTER OBSERVING PROPER DEVICE OPERATION THROUGH FUNCTIONAL AND PERFORMANCE TESTING THE UNIT WAS RETURNED TO THE CUSTOMER FOR USE. PHYSIO FURTHER EXAMINED THE REMOVED SYSTEM PCB ASSEMBLY AND DETERMINED THAT THE CAUSE OF THE REPORTED ISSUE WAS THE SINGLE BOARD COMPUTER (SBC) CARD LOCATED ON THE SYSTEM PCB ASSEMBLY. THE SBC CARD WAS NOT SEATED PROPERLY WHICH RESULTED IN THE DEVICE BECOMING LOCKED UP AND UNRESPONSIVE.

Description of Event or Problem · 1

THE CUSTOMER CONTACTED PHYSIO-CONTROL TO REPORT THAT THEIR DEVICE HAD A SERVICE INDICATOR PRESENT AND THE DISPLAY WAS BLANK. THERE WAS NO PATIENT USE ASSOCIATED WITH THE REPORTED EVENT. UPON EVALUATION OF THE CUSTOMER'S DEVICE, PHYSIO-CONTROL CONFIRMED THE REPORTED ISSUE, BUT ALSO OBSERVED THAT THE POWER LED WAS ALSO LIT AND THAT THE DEVICE WAS UNRESPONSIVE WHEN THE BUTTONS ON THE MAIN KEYPAD ASSEMBLY WERE PRESSED. THIS BEHAVIOR IS CONSISTENT WITH A DEVICE LOCKUP CONDITION THAT COULD DELAY OR PREVENT DEFIBRILLATION IF IT WERE NECESSARY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
628639 LIFEPAK(R) 15 MONITOR/DEFIBRILLATOR DEFIBRILLATORS, AUTOMATIC, EXTERNAL MKJ PHYSIO-CONTROL, INC 15

Patients

Seq Age Sex Outcome Treatment
1