OT DELICA LANCING DEVICE
Report
- Report Number
- 2939301-2015-40140
- Event Type
- Injury
- Date Received
- September 22, 2015
- Report Date
- September 18, 2015
- Manufacturer
- LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
- Product Code
- NBW
- Adverse Event
- Yes
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- VA, US
- Reporter Occupation
- PATIENT
Narratives
LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT.
ON (B)(6) 2015, THE LAY USER/PATIENT CONTACTED LIFESCAN USA ALLEGING THAT HER ONETOUCH DELICA LANCING DEVICE DID NOT FULLY PENETRATE. THE FOLLOWING COMPLAINT WAS CLASSIFIED BASED ON INFORMATION OBTAINED FROM THE CUSTOMER SERVICE REPRESENTATIVE (CSR) DOCUMENTATION. THE PATIENT STATED THAT THE ALLEGED PRODUCT ISSUE BEGAN ON THE MORNING OF (B)(6) 2015 (TIME NOT PROVIDED). THE PATIENT MANAGES HER DIABETES WITH SELF-ADJUSTING INSULIN. THE PATIENT STATED THAT SHE TOOK HER USUAL DOSE OF METFORMIN MEDICATION (1 G IN THE MORNING AND 500 MG AT NIGHT) ON (B)(6) 2015 IN RESPONSE TO THE ALLEGED PRODUCT ISSUE. THE PATIENT CLAIMED TO HAVE DEVELOPED THE SYMPTOMS OF "HEADACHE, WEAK, DIZZY, SHAKY AND LIGHT HEADED) AFTER THE ALLEGED PRODUCT ISSUE BEGAN (DATE/TIME UNKNOWN); HOWEVER THE PATIENT DENIED THAT SHE HAD RECEIVED MEDICAL TREATMENT. AT THE TIME OF TROUBLESHOOTING, THE CSR NOTED THAT THE CORRECT LANCETS WERE BEING USED (33G), THERE WAS NO INDICATION OF PRODUCT MISUSE, THE PATIENT WAS USING THE CORRECT SAMPLE COLLECTION TECHNIQUE AND THE SUBJECT LANCING DEVICE WAS NOT BEING USED FOR THE FIRST TIME. REPLACEMENT PRODUCTS WERE SENT TO THE PATIENT. BASED ON THE INFORMATION PROVIDED, THIS COMPLAINT IS BEING REPORTED BECAUSE THE PATIENT DEVELOPED THE SYMPTOM OF "SHAKY" AFTER THE ALLEGED PRODUCT ISSUE BEGAN. THIS SYMPTOM DOES MEET LIFESCAN'S CRITERIA FOR A SERIOUS INJURY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 626733 | OT DELICA LANCING DEVICE | GLUCOSE MONITORING SYS/KIT | NBW | LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 53 YR | Life Threatening |