FDA Adverse Event Injury Summary report: N

OT DELICA LANCING DEVICE

MDR report key: 5093772 · Received September 22, 2015

Report

Report Number
2939301-2015-40140
Event Type
Injury
Date Received
September 22, 2015
Report Date
September 18, 2015
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

ON (B)(6) 2015, THE LAY USER/PATIENT CONTACTED LIFESCAN USA ALLEGING THAT HER ONETOUCH DELICA LANCING DEVICE DID NOT FULLY PENETRATE. THE FOLLOWING COMPLAINT WAS CLASSIFIED BASED ON INFORMATION OBTAINED FROM THE CUSTOMER SERVICE REPRESENTATIVE (CSR) DOCUMENTATION. THE PATIENT STATED THAT THE ALLEGED PRODUCT ISSUE BEGAN ON THE MORNING OF (B)(6) 2015 (TIME NOT PROVIDED). THE PATIENT MANAGES HER DIABETES WITH SELF-ADJUSTING INSULIN. THE PATIENT STATED THAT SHE TOOK HER USUAL DOSE OF METFORMIN MEDICATION (1 G IN THE MORNING AND 500 MG AT NIGHT) ON (B)(6) 2015 IN RESPONSE TO THE ALLEGED PRODUCT ISSUE. THE PATIENT CLAIMED TO HAVE DEVELOPED THE SYMPTOMS OF "HEADACHE, WEAK, DIZZY, SHAKY AND LIGHT HEADED) AFTER THE ALLEGED PRODUCT ISSUE BEGAN (DATE/TIME UNKNOWN); HOWEVER THE PATIENT DENIED THAT SHE HAD RECEIVED MEDICAL TREATMENT. AT THE TIME OF TROUBLESHOOTING, THE CSR NOTED THAT THE CORRECT LANCETS WERE BEING USED (33G), THERE WAS NO INDICATION OF PRODUCT MISUSE, THE PATIENT WAS USING THE CORRECT SAMPLE COLLECTION TECHNIQUE AND THE SUBJECT LANCING DEVICE WAS NOT BEING USED FOR THE FIRST TIME. REPLACEMENT PRODUCTS WERE SENT TO THE PATIENT. BASED ON THE INFORMATION PROVIDED, THIS COMPLAINT IS BEING REPORTED BECAUSE THE PATIENT DEVELOPED THE SYMPTOM OF "SHAKY" AFTER THE ALLEGED PRODUCT ISSUE BEGAN. THIS SYMPTOM DOES MEET LIFESCAN'S CRITERIA FOR A SERIOUS INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
626733 OT DELICA LANCING DEVICE GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL

Patients

Seq Age Sex Outcome Treatment
1 53 YR Life Threatening