530G INSULIN PUMP
Report
- Report Number
- 2032227-2015-46980
- Event Type
- Malfunction
- Date Received
- September 21, 2015
- Date of Event
- August 31, 2015
- Report Date
- September 1, 2015
- Manufacturer
- MEDTRONIC PUERTO RICO OPERATIONS CO.
- Product Code
- OZO
- PMA / PMN Number
- 120010
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MS
- Reporter Occupation
- OTHER
Narratives
THE INSULIN PUMP WAS RECEIVED WITH BLANK DISPLAY DUE TO CORRODED ELECTRONIC ASSEMBLIES ALSO, THE INSULIN PUMP HAS CORRODED MOTOR HOME SWITCH AND CORROSION WAS NOTED AT KEYPAD TRACES. UNABLE TO VERIFY UNRESPONSIVE BUTTONS DUE TO BLANK DISPLAY. THE INSULIN PUMP HAS MINOR SCRATCHES ON THE LCD WINDOW AND CRACKED BATTERY TUBE THREADS.
CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.
IT WAS REPORTED VIA PHONE CALL, THAT THE BUTTONS ON THE INSULIN PUMP ARE UNRESPONSIVE. CUSTOMER'S BLOOD GLUCOSE LEVEL AT THE TIME 200 MG/DL. TROUBLESHOOTING OCCURRED. ADVISED TO DISCONTINUE USE OF THE INSULIN PUMP, AND REVERT TO A BACK-UP PLAN. THE CUSTOMER WAS ADVISED THAT THE DEVICE WOULD BE REPLACED AND AGREED TO RETURN THE PRODUCT FOR ANALYSIS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 623269 | 530G INSULIN PUMP | OZO | OZO | MEDTRONIC PUERTO RICO OPERATIONS CO. | MMT-751NAL |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 29 YR |